GAQM Exam CLSSGB-001 Topic 3 Question 39 Discussion

Actual exam question for GAQM's CLSSGB-001 exam

Question #: 39
Topic #: 3

Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTQ's or as ____________________.

ACritical-to-quality

BConscious thought qualities

CConspicuous time quandaries

DCost of the quantity

Show Suggested Answer

Suggested Answer: A

by Adelina at Nov 21, 2023, 03:44 AM

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Judy

Hmm, 'Conspicuous time quandaries'? I think someone's been watching too many episodes of 'The Office'. Time's money, but it's not the only thing customers care about.

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Lino

13 days ago

Critical-to-quality, definitely. These are the key factors that customers use to make their purchasing decisions. It's all about understanding what's important to them.

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Ah, gotta love these Lean Six Sigma terms! CTQ stands for Critical-to-quality, of course. Wouldn't want to get that mixed up with 'Conscious thought qualities' - that's more for the philosophers, am I right?

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Tandra

19 days ago

I agree with Pete, A) Critical-to-quality makes sense in Lean Six Sigma.

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Pete

25 days ago

I think it's A) Critical-to-quality because customers want products that meet their quality standards.

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Jean

27 days ago

A) Critical-to-quality

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GAQM Exam CLSSGB-001 Topic 3 Question 39 Discussion

Contribute your Thoughts:

Judy

Lino

Arthur

Tandra

Pete

Jean