As part of an investigation, a business analyst has asked a business user to keep track of the actual tasks they carry out over a period of time. What is this investigation technique called?
Activity sampling? Now that's more like it. Probably the best way to get a snapshot of what's actually happening without the user feeling like they're being watched 24/7.
Special purpose records? Sounds like they're going to make the business user fill out a form in triplicate every time they sneeze. Talk about micromanagement!
Prototyping? I thought that was for designing new products, not investigating business processes. Maybe the analyst wants to build a miniature office and see how the tasks play out.
Shadowing? Isn't that when you hire a bodyguard to follow you around all day? I guess it could work for a business analyst too, but it might get a little awkward.
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