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Exin Exam ITSM20F.EN Topic 5 Question 84 Discussion
Actual exam question for
Exin's
ITSM20F.EN exam
Question #: 84
Topic #: 5
[All ITSM20F.EN Questions]
Topic #: 5
What is the recommendation with regard to the implementation of an emergency Change?
Suggested Answer:
D
A . Incorrect. The authorization of the emergency Change is part of the process and there is no recommendation about who does this.
B . Incorrect. It is not recommended to bypass the whole process although some activities may be bypassed and covered later.
C . Incorrect. There is a requirement for a separate policy for emergency Changes but not a recommendation for a separate process.
D . Correct. It is recommended that the Change process should be followed where possible although any activities bypassed should be undertaken as soon as possible.
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