Exin Exam SIAMP Topic 4 Question 25 Discussion

Actual exam question for Exin's SIAMP exam

Question #: 25
Topic #: 4

The ZYXS IT Director has proposed to the CIO that ZYXS should be the service integrator in the new SIAM model. The CIO wants to validate if the necessary capabilities exist in ZYXS. The CIO has asked SIAMRUS to perform the assessment.

What is the first activity that SIAMRUS should carry out?

ACompare the ZYXS service integration capabilities with the SIAM objectives and the target SIAM model

BAssess the existing capabilities of each team in ZYXS and determine if they are at the required maturity

CIdentify and then map the stakeholders, process owners and managers for all services across ZYX

DPrepare a heat map to provide a graphical summary of capabilities and show it to the CIO

Show Suggested Answer

Suggested Answer: A

Objective and Context:

The ZYXS IT Director proposes ZYXS as the service integrator in the new SIAM model.

The CIO needs to validate if ZYXS possesses the necessary capabilities.

Assessment of Capabilities:

SIAMRUS must begin by comparing the current service integration capabilities of ZYXS with the defined SIAM objectives and the target SIAM model.

This involves identifying the specific capabilities required for the target SIAM model and evaluating whether ZYXS meets these requirements.

Alignment with SIAM Objectives:

This comparison ensures that ZYXS can fulfill the roles and responsibilities expected of the service integrator, in line with the overall goals of the SIAM implementation.

Initial Activity:

This step serves as the foundation for understanding gaps and strengths, which will guide further detailed assessments and development plans if necessary.

SIAM Professional Body of Knowledge (BoK), Chapter on Capability Assessment

ITIL 4: Direct, Plan and Improve (DPI), Section on Continual Improvement

by Abel at May 02, 2025, 01:48 PM

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Clemencia

2 days ago

This is all well and good, but I'm more concerned about the ZYXS IT Director's proposal. Did they forget the SIAM stands for 'Service Integration and Management'? Shouldn't they be looking for an independent integrator?

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Burma

4 days ago

I bet the CIO just wants a pretty heat map to show the board. That's the first activity they should do, forget the rest!

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Myra

9 days ago

You guys are overthinking this. The first step should be to identify and map the stakeholders, process owners, and managers for all services across ZYXS. That's the foundation, everything else builds on that.

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1 months ago

Hmm, I think the first activity should be to assess the existing capabilities of each team in ZYXS. That's the only way to really determine if they have the required maturity for SIAM, right?

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Serita

6 days ago

C) Identify and then map the stakeholders, process owners and managers for all services across ZYX

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Sunshine

9 days ago

B) Assess the existing capabilities of each team in ZYXS and determine if they are at the required maturity

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Loreen

1 months ago

A) Compare the ZYXS service integration capabilities with the SIAM objectives and the target SIAM model

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Derick

1 months ago

I think the first activity should be to compare ZYXS service integration capabilities with the SIAM objectives.

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