Exin Exam ITSM20F.EN Topic 1 Question 93 Discussion

Actual exam question for Exin's ITSM20F.EN exam

Question #: 93
Topic #: 1

[All ITSM20F.EN Questions]

What is a shared concept of both ISO/IEC 27001 and ISO/IEC 20000?

ACapacity Management

BIncident Management

CInformation Security Management

DRelease Management

Show Suggested Answer

Suggested Answer: A

A . Correct. The objective is to ensure the service provider has sufficient Capacity to meet the current and future agreed demands of the Customer's business needs.

B . Incorrect. There is no objective to meet all demands but to meet agreed demands.

C . Incorrect. There is no specific mention of development and operational requirements.

D . Incorrect. The objective is to provide sufficient Capacity to meet current demands but also agreed future demands.

by Tashia at Jul 07, 2024, 09:56 AM

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Herminia

15 days ago

Aha, I think it's got to be information security management. Both standards focus on protecting information assets, right? C seems like the obvious choice here.

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Eladia

17 days ago

Hmm, this one's tricky. Both ISO/IEC 27001 and ISO/IEC 20000 deal with IT management, but I'm not sure which concept they share. Let me think this through.

upvoted 0 times