CyberArk Exam EPM-DEF Topic 4 Question 34 Discussion

Actual exam question for CyberArk's EPM-DEF exam

Question #: 34
Topic #: 4

An end user is experiencing performance issues on their device after the EPM Agent had been installed on their machine. What should the EPM Administrator do first to help resolve the issue?

AVerify any 3rd party security solutions have been added to EPM's Files To Be Ignored Always configuration and CyberArk EPM has also been excluded from the 3rd party security solutions.

BEnable the Default Policy's Privilege Management Control, Unhandled Privileged Applications in Elevate mode.

CRerun the agent installation on the user's machine to repair the installation.

DUninstall or disable any anti-virus software prohibiting the EPM Agent functionalities.

Show Suggested Answer

Suggested Answer: D

by Luis at Aug 24, 2024, 06:29 PM

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Jerry

9 months ago

You know, if this was a really old machine, maybe we should just recommend they get a new computer. That would solve the performance issues for sure!

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Katie

8 months ago

You know, if this was a really old machine, maybe we should just recommend they get a new computer. That would solve the performance issues for sure!

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Meaghan

8 months ago

B) Enable the Default Policy's Privilege Management Control, Unhandled Privileged Applications in Elevate mode.

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Rosio

8 months ago

A) Verify any 3rd party security solutions have been added to EPM's Files To Be Ignored Always configuration and CyberArk EPM has also been excluded from the 3rd party security solutions.

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Louisa

9 months ago

Disabling any anti-virus software that may be causing issues with the EPM Agent functionalities could also be necessary.

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Leah

9 months ago

I believe rerunning the agent installation on the user's machine to repair the installation could also be a good first step.

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Gail

9 months ago

Haha, imagine if the user had installed the EPM Agent on their toaster. That would be a real performance problem!

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Xochitl

9 months ago

C) Rerun the agent installation on the user's machine to repair the installation.

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Holley

9 months ago

A) Verify any 3rd party security solutions have been added to EPM's Files To Be Ignored Always configuration and CyberArk EPM has also been excluded from the 3rd party security solutions.

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Yolande

9 months ago

I agree with Niesha, excluding CyberArk EPM from 3rd party security solutions could help resolve the performance issues.

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Niesha

10 months ago

I think the EPM Administrator should verify any 3rd party security solutions have been added to EPM's Files To Be Ignored Always configuration.

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Jannette

10 months ago

Option B sounds a bit overkill. I doubt we need to enable the privilege management control just to resolve a performance issue.

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Johana

10 months ago

Hmm, I'm not sure. Repairing the installation with option C could be worth a try first before going through all the troubleshooting.

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Paul

10 months ago

I would go with option D. Disabling any anti-virus software that's interfering with the EPM Agent seems like the logical first step.

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Angelyn

10 months ago

Option A looks like the right choice to me. We need to make sure the EPM Agent is not being blocked by any third-party security solutions.

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Tamala

9 months ago

Agreed. That should help resolve the performance issues on the user's device.

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Joni

9 months ago

Let's make sure to follow the steps in option A first before trying anything else.

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Marvel

9 months ago

Enabling the Default Policy's Privilege Management Control could also help resolve the issue.

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Pok

9 months ago

I agree, checking for any 3rd party security solutions blocking the EPM Agent is crucial.

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Wynell

9 months ago

Let's make sure CyberArk EPM has also been excluded from the 3rd party security solutions.

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Whitney

10 months ago

That sounds like a good idea. We need to make sure the EPM Agent is not being blocked.

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Celestina

10 months ago

I think we should verify any 3rd party security solutions have been added to EPM's Files To Be Ignored Always configuration.

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