CyberArk Exam ACCESS-DEF Topic 1 Question 13 Discussion

Actual exam question for CyberArk's ACCESS-DEF exam

Question #: 13
Topic #: 1

A user's account information required for multi-factor authentication is not set up properly and is preventing the user from logging in.

What should you do?

AUse the MFA Unlock command in the Admin Portal to suspend multifactor authentication for 10 minutes.

BDelete the user's account and create a new one.

CAsk the user to delete all browser cookies, then try again.

DChange the user's director/ source from Active Directory to LDAP for authentication.

Show Suggested Answer

Suggested Answer: A

by Andree at Jun 22, 2024, 07:34 PM

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Dorian

1 months ago

I bet the user tried to log in with their 'password123' and is now blaming the system. Classic!

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Thea

7 days ago

A) Use the MFA Unlock command in the Admin Portal to suspend multifactor authentication for 10 minutes.

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Tess

1 months ago

Changing the authentication source from Active Directory to LDAP? That's a bit of a stretch, isn't it? I'd rather not mess with the underlying authentication system if I don't have to.

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Fidelia

12 days ago

C) Ask the user to delete all browser cookies, then try again.

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Dawne

22 days ago

A) Use the MFA Unlock command in the Admin Portal to suspend multifactor authentication for 10 minutes.

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Tarra

2 months ago

Asking the user to delete cookies? Hmm, I don't know, that seems like it might just be a temporary workaround. I'd want a more permanent solution.

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Stevie

4 days ago

D) Change the user's director/ source from Active Directory to LDAP for authentication.

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Paulene

8 days ago

C) Ask the user to delete all browser cookies, then try again.

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Youlanda

18 days ago

A) Use the MFA Unlock command in the Admin Portal to suspend multifactor authentication for 10 minutes.

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Olene

2 months ago

Deleting the user's account and creating a new one? That's a bit drastic, don't you think? I'd try the other options first before taking that step.

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Lenna

1 months ago

Deleting the user's account and creating a new one? That's a bit drastic, don't you think? I'd try the other options first before taking that step.

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Mila

1 months ago

C) Ask the user to delete all browser cookies, then try again.

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Yuki

2 months ago

A) Use the MFA Unlock command in the Admin Portal to suspend multifactor authentication for 10 minutes.

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Delisa

2 months ago

Option A sounds like the quickest fix, but I'm not sure if it's the most secure approach. MFA is there for a reason, so I'd be hesitant to bypass it, even temporarily.

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