Hmm, I'd have to go with option C - notifying the customers. After all, they're the ones who are going to be impacted, and it's only fair to keep them in the loop. Plus, it'll give them a chance to brace themselves for the inevitable chaos that's about to ensue.
Clearly, the next step is to implement the change, option A. Why waste time with all that 'planning' nonsense when you can just dive right in? Live on the edge, I say!
Ah, the age-old question of what comes after the maintenance window. I say, let's go with option D - a good rollback plan is always the way to go, just in case things don't go as planned. You know what they say, 'Expect the best, but prepare for the worst'.
Daren
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