CompTIA Exam PK0-005 Topic 4 Question 23 Discussion

Actual exam question for CompTIA's PK0-005 exam

Question #: 23
Topic #: 4

While working in a collaborative, online brainstorming session, team members send private messages to the facilitator about challenges understanding others when they are speaking due to accents and background noises. Which of the following should the facilitator do to overcome the challenges?

AInstruct the team members to set their speakers to maximum volume and mute their microphones.

BRequire everyone to turn on their cameras and use the same background filter.

CEncourage the use of the chat and use plain language when speaking.

DAllow one person to speak at a time after receiving acknowledgment from the facilitator.

Show Suggested Answer

Suggested Answer: C

Smoothing is a conflict resolution technique where the project manager emphasizes areas of agreement and downplays the areas of difference. By focusing on common ground and minimizing the importance of the conflicting points, the project manager aims to reduce the tension and encourage cooperation among team members. This approach is often used for minor disagreements where maintaining harmony is more important than resolving the conflict itself.

by Staci at May 30, 2024, 02:12 PM

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Marti

30 days ago

Ooh, I like the idea of letting one person speak at a time. It'll keep things organized and make it easier to focus. But the chat is crucial too, so I'd go with C and D.

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France

9 days ago

Agreed, a combination of both options C and D would be beneficial for effective communication.

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Robt

11 days ago

Using the chat for additional clarification is a great idea as well.

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Venita

13 days ago

Yes, having one person speak at a time would definitely help with clarity.

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Tequila

1 months ago

Haha, turning up the volume to the max? That's like trying to drown out the background noise with more noise. Definitely not the way to go. C all the way!

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Dalene

1 months ago

Hmm, I don't think A or B would be very helpful. Turning up the volume and using filters could actually make things worse. C and D are the clear winners here.

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Annmarie

2 days ago

Absolutely, communication is key in these situations. C and D are the way to go.

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Ariel

4 days ago

Yes, it's important to make sure everyone is on the same page and taking turns to speak.

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Caren

11 days ago

I agree, using the chat and speaking plainly would definitely help with understanding.

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Ashley

1 months ago

I agree, C is the way to go. Letting people take turns speaking and using the chat will make it a lot easier to understand each other.

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Lilli

2 days ago

Agreed, taking turns to speak and using the chat can really improve communication in online meetings.

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Tanesha

18 days ago

I think it's important for the facilitator to manage the speaking turns to avoid confusion.

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Jacquelyne

23 days ago

Yes, using the chat and speaking plainly would definitely help with understanding each other.

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Chau

2 months ago

Option C seems like the most practical approach. Encouraging the use of the chat and plain language can really help overcome communication barriers.

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Paris

2 months ago

I prefer option D. Allowing one person to speak at a time can reduce background noise and improve clarity.

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Brock

2 months ago

I agree with Tran. Option C seems like a practical solution to the communication challenges.

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Tran

2 months ago

I think option C is the best choice. Using chat and plain language can help with understanding.

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