CompTIA Exam PK0-005 Topic 3 Question 7 Discussion

Actual exam question for CompTIA's PK0-005 exam

Question #: 7
Topic #: 3

A project manager is overseeing the implementation of a major upgrade to a critical ERP system. The project sponsor is requiring that the upgrade should not exceed more than three hours of downtime for the implementation and validation in production. During cutover, the team runs into a validation issue after 2.5 hours, and the process is only 70% through the validation steps Which of the following actions should the project manager take?

ANotify customers the downtime will take longer than expected.

BAdd new team members to help speed up validation.

CBegin executing the rollback plan.

DRecord the issue and proceed with the implementation.

Show Suggested Answer

Suggested Answer: B

Assess the impact of the request and create a change request. The project manager should assess the impact of the request and create a change request in response to the stakeholder asking to add mobile device functionality to a project that is on track to be completed under budget and ahead of schedule. A change request is a document that formally proposes and records a modification or addition to some aspect of a project, such as scope, schedule, cost, quality, or resources. A change request can help to communicate and justify the need and rationale for the change and its implications on the project objectives and deliverables.A change request also helps to initiate the change control process, which involves reviewing, approving, implementing, and monitoring the change12

by Tyra at Jul 08, 2023, 06:14 PM

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Kristel

6 days ago

D) Record the issue and proceed with the implementation. The project is already 70% complete, and rolling back could create more issues. Plus, the sponsor didn't specify that the downtime had to be exactly 3 hours - just 'not exceed' that timeframe. Why not see if we can finish in the remaining 30 minutes?

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Renato

8 days ago

I think notifying customers about the delay would be the best option to manage expectations.

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Donette

9 days ago

We should start executing the rollback plan to minimize the impact.

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Louvenia

10 days ago

C) Begin executing the rollback plan. The project sponsor clearly stated the downtime should not exceed 3 hours, and with the validation process only 70% complete after 2.5 hours, it's clear the deadline will be missed. Proceeding with the implementation at this point would be irresponsible.

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