CompTIA Exam N10-009 Topic 1 Question 22 Discussion

Actual exam question for CompTIA's N10-009 exam

Question #: 22
Topic #: 1

[All N10-009 Questions]

Which of the following steps of the troubleshooting methodology comes after testing the theory to determine cause?

AVerify full system functionality.

BDocument the findings and outcomes.

CEstablish a plan of action.

DIdentify the problem.

Show Suggested Answer

Suggested Answer: C

Comprehensive and Detailed

The CompTIA Troubleshooting Methodology states that after testing the theory, the next step is to establish a plan of action to resolve the issue.

Troubleshooting Steps:

Identify the problem.

Establish a theory of probable cause.

Test the theory to determine the cause.

Establish a plan of action and implement the solution. (Correct step)

Verify full system functionality.

Document findings, actions, and outcomes.

Breakdown of Options:

A . Verify full system functionality -- Happens after implementing the solution.

B . Document the findings and outcomes -- Final step, happens after resolving the issue.

C . Establish a plan of action -- Correct answer. Comes immediately after confirming the cause.

D . Identify the problem -- First step, already completed.

by Jospeh at Mar 21, 2025, 05:40 AM

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Justine

16 days ago

Ah, the age-old question: what comes after testing the theory? I'm leaning towards C) Establish a plan of action. Gotta have a solid game plan to tackle the issue.

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Diane

17 days ago

I'm feeling confident about B) Document the findings and outcomes. Keeps everything nice and organized, you know?

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Niesha

19 days ago

Ha, this question is a real brain-teaser! I'm going with D) Identify the problem. You can't fix it if you don't know what's wrong in the first place.

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Claudia

22 days ago

I think documenting the findings and outcomes is crucial before moving forward with a plan of action.

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Grover

23 days ago

I believe establishing a plan of action should come next, to address the issue systematically.

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Shaniqua

26 days ago

This is a tough one, but I'm going with A) Verify full system functionality. Gotta make sure everything's working properly before you call it a day!

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Norah

27 days ago

I agree with Candra, it's important to make sure everything is working properly.

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Maurine

28 days ago

Hmm, I'm not sure. I'd say C) Establish a plan of action. Once you've identified the problem, you need to figure out how to fix it.

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Brittni

2 days ago

After that, we can move on to A) Verify full system functionality.

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Na

16 days ago

I think you're right. C) Establish a plan of action makes sense.

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Brittney

1 months ago

I think the correct answer is B) Document the findings and outcomes. It's important to record what you've learned during the troubleshooting process.

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Nidia

6 days ago

Yes, that's right. After testing the theory, documenting the findings and outcomes helps in keeping track of the troubleshooting process.

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Daron

21 days ago

I think the correct answer is B) Document the findings and outcomes. It's important to record what you've learned during the troubleshooting process.

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Candra

1 months ago

I think the next step is to verify full system functionality.

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