Which service offering helps define the IT vision and strategy of the customer?
IT strategy and planning
Business and technology alignment
IT governance and operating models
IT transformation and innovation
IT performance and optimization
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?
Provide an appropriate co-termination timeframe and gain required internal approvals
Align with the account team on the renewal strategy and value proposition
Create a renewal proposal that meets customer needs and expectations
Which service offering helps define the IT vision and strategy of the customer?
IT strategy and planning
Business and technology alignment
IT governance and operating models
IT transformation and innovation
IT performance and optimization
Which detail is provided in the scorecard by using the Total Program View tool?
The percentage of recurring revenue that is retained or renewed within a defined time period (usually 90, 180, or 365 days)
A key indicator of customer satisfaction, retention, and loyalty
A factor that affects the partner's incentives and rebates
Annmarie
3 days agoMoira
2 months agoGenevive
2 months agoDelbert
3 months agoFiliberto
3 months agoCyndy
3 months agoLucina
4 months agoJodi
4 months agoJohnna
4 months agoJamey
5 months agoLizette
5 months agoVallie
5 months agoLindsay
5 months agoSharika
6 months agoMargot
6 months agoKasandra
6 months agoCarin
6 months agoWynell
7 months agoThersa
7 months agoWilda
7 months agoFernanda
7 months agoAlison
7 months agoHortencia
7 months agoBelen
8 months agoMargot
8 months agoCyril
8 months agoVilma
8 months agoKathrine
8 months agoJunita
9 months agoAlonso
9 months agoArlen
9 months agoCassie
9 months agoAndra
9 months agoYolande
10 months agoClorinda
11 months agoRosita
11 months agoWinifred
12 months agoPaola
12 months agoAntione
1 years ago