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Cisco 500-444 Exam Questions

Exam Name: Cisco Contact Center Enterprise Implementation and Troubleshooting
Exam Code: 500-444 CCEIT
Related Certification(s):
  • Cisco Advanced Unified Contact Center Enterprise Specialization Certifications
  • Cisco Channel Partner Program Certifications
Certification Provider: Cisco
Number of 500-444 practice questions in our database: 56 (updated: Jun. 14, 2025)
Expected 500-444 Exam Topics, as suggested by Cisco :
  • Topic 1: Explain Certificate Administration/ Describe planning a PCCE Deployment
  • Topic 2: Explain CUIC/Live Data/Finesse Integration/ Understand Integration Wizard
  • Topic 3: Understand deployment from configuration to validation/ PCCE implementation – Configuration
  • Topic 4: Understand Applied CCE Troubleshooting/ Explain the Flows and Process review
  • Topic 5: Explain PCCE Deployment and Staging/ PCCE Implementation Preparation
  • Topic 6: Explain the personalization of the PCCE Dial Plan/ PCCE Implementation Initialization
  • Topic 7: Describe the Diagnostic Framework/ Describe software preparation
  • Topic 8: Describe a PCCE site addition/ Describe Single Sign-On/ Explain scripting, Troubleshooting
Disscuss Cisco 500-444 Topics, Questions or Ask Anything Related
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Lajuana

7 days ago
Just became Cisco certified! Pass4Success questions were key to my success in such short time.
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Holley

2 months ago
Aced the Cisco cert! Pass4Success provided exactly what I needed for quick and effective prep.
upvoted 0 times
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Elsa

3 months ago
CCCE Implementation exam conquered! Pass4Success made my last-minute studying count.
upvoted 0 times
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Kimberlie

4 months ago
Success on the Cisco exam! Pass4Success really came through with relevant practice questions.
upvoted 0 times
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Winfred

5 months ago
Couldn't have passed the Contact Center Enterprise exam without Pass4Success. Top-notch prep material!
upvoted 0 times
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Janine

5 months ago
I passed the Cisco Contact Center Enterprise exam! Pass4Success practice questions were very helpful. One question that stumped me was about PCCE Implementation Preparation, particularly the security requirements. I wasn't entirely sure about the specific protocols, but I got through it.
upvoted 0 times
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Ashleigh

6 months ago
Passed my Cisco cert thanks to Pass4Success. Their exam questions were right on point!
upvoted 0 times
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Raelene

6 months ago
Excited to share that I passed the exam! Thanks to Pass4Success practice questions, I felt prepared. There was a tough question on troubleshooting, specifically about resolving issues with the Call Manager. I wasn't sure about the exact troubleshooting steps, but I still passed.
upvoted 0 times
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Maile

6 months ago
I passed the Cisco exam! The Pass4Success practice questions were essential. One question that puzzled me was about the initialization phase of PCCE Implementation, particularly the order of software installations. I wasn't sure about the sequence, but I managed to pass.
upvoted 0 times
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Albina

7 months ago
CCCE troubleshooting mastered! Pass4Success questions were incredibly similar to the real thing.
upvoted 0 times
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Huey

7 months ago
Happy to report that I passed the exam! Pass4Success practice questions were a big help. There was a challenging question on configuring PCCE, especially about setting up the Media Routing Domain. I wasn't confident about the exact parameters, but I still passed.
upvoted 0 times
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Shoshana

7 months ago
Just passed the exam! The Pass4Success practice questions were invaluable. One question that caught me off guard was about the PCCE Implementation Preparation, particularly the network requirements. I wasn't entirely sure about the bandwidth specifications, but I got through it.
upvoted 0 times
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Dorothy

8 months ago
Phew, that Cisco exam was tough! Grateful for Pass4Success helping me pass in such short time.
upvoted 0 times
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Shonda

8 months ago
I passed the Cisco Contact Center Enterprise exam! Pass4Success practice questions were a lifesaver. There was a question on troubleshooting, specifically about identifying issues with the Agent Desktop. I was unsure about the exact troubleshooting steps, but I still managed to pass.
upvoted 0 times
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Slyvia

8 months ago
Excited to announce that I passed the Cisco exam! Thanks to Pass4Success practice questions, I felt well-prepared. One question that stumped me was about the initialization phase of PCCE Implementation, especially the sequence of steps for database setup. I guessed on that one, but it worked out in the end.
upvoted 0 times
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Loreen

9 months ago
Nailed the CCCE Implementation exam. Pass4Success materials were a lifesaver for quick prep!
upvoted 0 times
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Chauncey

9 months ago
Thrilled to share that I passed the exam! The Pass4Success practice questions were a great resource. There was a tricky question on configuring PCCE components, particularly about setting up the Call Server. I wasn't confident about the specific configuration settings, but I still managed to pass.
upvoted 0 times
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Josphine

9 months ago
Good insight. Any final thoughts on your exam experience?
upvoted 0 times
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Carey

9 months ago
I just passed the Cisco Contact Center Enterprise Implementation and Troubleshooting exam! The Pass4Success practice questions were incredibly helpful. One question I remember was about the initial steps in PCCE Implementation Preparation, specifically regarding the prerequisites for hardware and software. I wasn't entirely sure about the exact hardware requirements, but I managed to get through it.
upvoted 0 times
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Fannie

9 months ago
Overall, it was challenging but fair. Thanks to Pass4Success for their exam prep materials - they really helped me pass in a short time!
upvoted 0 times
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Mila

10 months ago
Just passed the Cisco Contact Center Enterprise exam! Thanks Pass4Success for the spot-on practice questions.
upvoted 0 times
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Lucina

10 months ago
Passing the Cisco Contact Center Enterprise Implementation and Troubleshooting exam was a great achievement for me, thanks to the valuable practice questions provided by Pass4Success. Understanding Integration Wizard was a key topic in the exam. One question that I recall was about the steps involved in using Integration Wizard to integrate third-party applications with PCCE. Despite some uncertainty in my answer, I successfully passed the exam.
upvoted 0 times
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Lonna

11 months ago
My exam experience was successful as I passed the Cisco Contact Center Enterprise Implementation and Troubleshooting exam with the assistance of Pass4Success practice questions. The topics of CUIC, Live Data, and Finesse Integration were crucial for the exam. One question that I remember was about the benefits of integrating CUIC with Finesse and how it enhances reporting capabilities. Although I had some doubts about the answer, I still managed to pass the exam.
upvoted 0 times
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Gussie

12 months ago
Thrilled to have passed the Cisco Contact Center Enterprise exam! Pass4Success's questions were incredibly helpful. Thank you for the quick prep!
upvoted 0 times
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Theola

12 months ago
I passed the Cisco Contact Center Enterprise Implementation and Troubleshooting exam with the help of Pass4Success practice questions. The exam covered topics like Certificate Administration and planning a PCCE Deployment. One question that stood out to me was related to Certificate Administration, specifically about the process of renewing certificates. I wasn't completely sure of the answer, but I managed to pass the exam.
upvoted 0 times
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Earnestine

1 years ago
Just passed the Cisco Contact Center Enterprise exam! Pass4Success made prep a breeze with spot-on questions. Thanks for helping me succeed!
upvoted 0 times
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Glory

1 years ago
Another important area was reporting. You might encounter questions on configuring and interpreting various UCCE reports. Make sure you understand the differences between real-time and historical reporting options.
upvoted 0 times
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Precious

1 years ago
Pass4Success, you rock! Your practice questions were crucial for my Cisco CCE exam success. Couldn't have done it without you!
upvoted 0 times
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Luann

1 years ago
Passed the Cisco CCE exam with flying colors! Pass4Success provided exactly what I needed. Appreciate the time-saving study materials!
upvoted 0 times
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Annabelle

1 years ago
Aced the Cisco CCE exam! Pass4Success's relevant questions were a lifesaver. Grateful for the efficient study materials!
upvoted 0 times
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Free Cisco 500-444 Exam Actual Questions

Note: Premium Questions for 500-444 were last updated On Jun. 14, 2025 (see below)

Question #1

Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse? (Choose two.)

Reveal Solution Hide Solution
Correct Answer: B, D

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1151/Admin/guide/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151_chapter_01001.pdf

When the HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse, the primary and secondary servers accept only digital certificates that are issued by a certificate authority (CA).

A digital certificate is an electronic document that uses a digital signature to bind a public key with an identity, such as the name of a person or an organization, and the certificate is issued by a trusted third party, such as a certificate authority (CA). The digital certificate confirms the identity of the server and enables secure communication between the client and the server.

A certificate authority (CA) certificate is a type of digital certificate that is issued by a trusted third party, such as a certificate authority (CA), to verify the identity of an entity and establish trust.


https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/finesse/118248-configure-certificates-finesse-00.html

https://www.globalsign.com/en/ssl-information-center/what-is-a-digital-certificate/

Question #2

What is an enterprise-focused Session Border Controller (SBC) providing voice and video connectivity from the enterprise IP network to service provider SIP trunks?

Reveal Solution Hide Solution
Correct Answer: B

A Session Border Controller (SBC) is a networking device designed to secure and control voice and video traffic as it enters and leaves an enterprise IP network. An enterprise-focused SBC provides voice and video connectivity from the enterprise IP network to service provider SIP trunks, ensuring that the calls are compliant with service provider requirements. CUBE (Cisco Unified Border Element) is an enterprise-focused SBC from Cisco that provides voice and video connectivity from the enterprise IP network to service provider SIP trunks. CUCM (Cisco Unified Communications Manager), CVP (Customer Voice Portal), and DNIS (Dialed Number Identification Service) are not enterprise-focused SBCs.


Question #3

Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse? (Choose two.)

Reveal Solution Hide Solution
Correct Answer: B, D

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1151/Admin/guide/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151_chapter_01001.pdf

When the HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse, the primary and secondary servers accept only digital certificates that are issued by a certificate authority (CA).

A digital certificate is an electronic document that uses a digital signature to bind a public key with an identity, such as the name of a person or an organization, and the certificate is issued by a trusted third party, such as a certificate authority (CA). The digital certificate confirms the identity of the server and enables secure communication between the client and the server.

A certificate authority (CA) certificate is a type of digital certificate that is issued by a trusted third party, such as a certificate authority (CA), to verify the identity of an entity and establish trust.


https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/finesse/118248-configure-certificates-finesse-00.html

https://www.globalsign.com/en/ssl-information-center/what-is-a-digital-certificate/

Question #4

What are two specifications for UC on UCS Tested Reference Configuration (TRC)? (Choose two.)

Reveal Solution Hide Solution
Correct Answer: A, D

The UCS Tested Reference Configuration (TRC) is a validated server configuration for running Unified Computing System (UCS) in a data center environment. It is defined as either Configuration Based or Rule Based, depending on the specific use case. Configuration Based defines the server configuration based on specific performance characteristics, while Rule Based defines the server configuration based on specific usage. VMware vCenter is required for either Configuration Based or Rule Based, while VMware vSphere is optional.


Question #5

What is an enterprise-focused Session Border Controller (SBC) providing voice and video connectivity from the enterprise IP network to service provider SIP trunks?

Reveal Solution Hide Solution
Correct Answer: B

A Session Border Controller (SBC) is a networking device designed to secure and control voice and video traffic as it enters and leaves an enterprise IP network. An enterprise-focused SBC provides voice and video connectivity from the enterprise IP network to service provider SIP trunks, ensuring that the calls are compliant with service provider requirements. CUBE (Cisco Unified Border Element) is an enterprise-focused SBC from Cisco that provides voice and video connectivity from the enterprise IP network to service provider SIP trunks. CUCM (Cisco Unified Communications Manager), CVP (Customer Voice Portal), and DNIS (Dialed Number Identification Service) are not enterprise-focused SBCs.


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