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  • 500-052: Cisco Unified Contact Center Express

Cisco 500-052 Exam Questions

Exam Name: Cisco Unified Contact Center Express
Exam Code: 500-052 UCCXD
Related Certification(s): Cisco Specialist Certification
Certification Provider: Cisco
Actual Exam Duration: 60 Minutes
Number of 500-052 practice questions in our database: 50 (updated: May. 07, 2025)
Expected 500-052 Exam Topics, as suggested by Cisco :
  • Topic 1: Design a Cisco Unified Contact Center Express System Deployment
  • Topic 2: Implement a Cisco Unified Contact Center Express System
  • Topic 3: Operate a Cisco Unified Contact Center Express System
Disscuss Cisco 500-052 Topics, Questions or Ask Anything Related
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Lindy

4 days ago
Just got certified in UCCX! Thanks Pass4Success for the quick prep. Know your stuff about contact service queues (CSQs) - their setup and management is crucial.
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Glory

7 days ago
Passed UCCX with flying colors! Pass4Success questions were right on target.
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Tori

18 days ago
The exam covers UCCX scalability. Understand the max limits for agents, supervisors, and concurrent calls for different UCCX versions.
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Rolf

1 months ago
Passed the UCCX exam! Pass4Success materials were spot-on. Study up on skill-based routing - you'll likely see scenarios testing this concept.
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Terrilyn

1 months ago
CCX certification achieved! Thanks Pass4Success for the accurate exam prep.
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Donte

2 months ago
Security is a big deal. Be ready to address questions on UCCX security features, including application administration and system access.
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Flo

2 months ago
Expect questions on UCCX integration with other Cisco products. Know how UCCX interacts with Unified CM and Unity Connection.
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Lourdes

2 months ago
Cisco Unified CCX exam conquered! Pass4Success was key to my success.
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Pamella

3 months ago
Just cleared UCCX! Pass4Success really helped. Focus on understanding CTI port groups and CTI route points - their configuration is key.
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Mindy

3 months ago
Nailed the CCX exam! Pass4Success helped me prepare in record time.
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Laurel

3 months ago
The exam tests your knowledge of UCCX deployment models. Study the differences between single-node and high availability setups.
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Reid

3 months ago
Excited to announce that I passed the Cisco Unified Contact Center Express exam! The Pass4Success practice questions were invaluable. There was a question on implementing call recording and monitoring features. It required detailed knowledge of the configuration steps, and I was a bit unsure, but I still passed.
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Blair

4 months ago
Agent state transitions are a hot topic. Be prepared to analyze agent state reports and understand what each state means for contact center efficiency.
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Truman

4 months ago
UCCX certified! Grateful for Pass4Success's relevant practice materials.
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Desirae

4 months ago
Passed UCCX cert! Kudos to Pass4Success for the prep materials. Pay attention to call flow designs - you might need to troubleshoot complex scenarios.
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Lon

5 months ago
The exam dives deep into UCCX reporting. Expect questions on real-time and historical reports. Know how to interpret different metrics and their significance.
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Darrel

5 months ago
I passed the Cisco Unified Contact Center Express exam, and the Pass4Success practice questions were a big help. One question that puzzled me was about designing a UCCX system for scalability. It asked about the considerations for future growth, and I wasn't completely certain, but I passed.
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Leigha

5 months ago
Passed Cisco Unified CCX! Pass4Success made studying efficient and effective.
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Cyndy

5 months ago
Just passed the Cisco UCCX exam! Big thanks to Pass4Success for the spot-on practice questions. Watch out for scenarios on configuring IVR scripts - understanding node types is crucial.
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Carlee

5 months ago
Just passed the Cisco Unified Contact Center Express exam! The Pass4Success practice questions were very useful. There was a question on operating the UCCX system, specifically about using the Real-Time Reporting tool. I was a bit unsure about the different report types, but I still passed.
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Helga

6 months ago
Were there questions on workforce management features?
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Fallon

6 months ago
I successfully passed the Cisco Unified Contact Center Express exam, with great help from Pass4Success practice questions. One question that caught me off guard was about implementing agent and supervisor features. It asked about configuring skills-based routing, and I wasn't entirely sure, but I managed to pass.
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Reena

6 months ago
CCX exam success! Pass4Success questions were incredibly similar to the real thing.
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Martha

6 months ago
Thanks for all the insights! Feeling more prepared now.
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Rodney

6 months ago
Happy to share that I passed the Cisco Unified Contact Center Express exam! The Pass4Success practice questions were a lifesaver. There was a question on designing a UCCX deployment that focused on integrating with Cisco Unified Communications Manager. I found it tricky to recall the exact integration steps, but I still succeeded.
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Raelene

7 months ago
Any tips for the performance tuning questions?
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Stephanie

7 months ago
I passed the Cisco Unified Contact Center Express exam, thanks to the Pass4Success practice questions. One challenging question was about operating the UCCX system, specifically on monitoring and troubleshooting call flows. It asked about the tools and methods to use, and I wasn't completely confident, but I passed nonetheless.
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Troy

7 months ago
Aced UCCX certification! Pass4Success materials were a lifesaver for quick prep.
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Cherelle

7 months ago
How detailed were the questions on UCCX administration?
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Temeka

7 months ago
Just cleared the Cisco Unified Contact Center Express exam! The Pass4Success practice questions were a great resource. There was a tricky question on implementing call routing logic using scripts. It required understanding how to use the script editor effectively. I was a bit unsure about the exact steps, but I still made it through.
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Linn

7 months ago
Glad to help! Remember, thorough preparation is key. Good luck with your exam!
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Ling

8 months ago
I recently passed the Cisco Unified Contact Center Express exam, and I must say, the Pass4Success practice questions were incredibly helpful. One question that stumped me was about designing a high-availability deployment for UCCX. It asked about the best practices for configuring redundancy and load balancing. I wasn't entirely sure about the specifics, but I managed to pass the exam.
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Lakeesha

8 months ago
Just passed the Cisco Unified CCX exam! Thanks Pass4Success for the spot-on practice questions.
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Marica

8 months ago
Passing the Cisco Unified Contact Center Express exam was a great achievement for me, and I couldn't have done it without the help of Pass4Success practice questions. During the exam, I encountered a question related to implementing a Cisco Unified Contact Center Express system, specifically about setting up agent desktop applications for optimal performance. I wasn't entirely confident in my answer, but I relied on my understanding of the topic and managed to pass the exam.
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Skye

9 months ago
My exam experience for the Cisco Unified Contact Center Express exam was intense, but I successfully passed with the assistance of Pass4Success practice questions. One question that I remember from the exam was related to implementing a Cisco Unified Contact Center Express system, specifically about configuring call routing scripts for different call scenarios. I had some doubts about the answer, but I trusted my knowledge and was able to pass the exam.
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Skye

10 months ago
Just passed the Cisco UCCX exam! Be ready for scenario-based questions on scripting and call flow design. Focus on understanding how to configure triggers and applications. Pass4Success's practice questions were spot-on and helped me prepare quickly. Thanks!
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Rosita

10 months ago
I recently passed the Cisco Unified Contact Center Express exam with the help of Pass4Success practice questions. The exam experience was challenging but rewarding, and I felt well-prepared thanks to the practice questions. One question that stood out to me was related to designing a Cisco Unified Contact Center Express system deployment, specifically about integrating third-party applications with the system. I wasn't completely sure of the answer, but I managed to reason through it and ultimately passed the exam.
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Free Cisco 500-052 Exam Actual Questions

Note: Premium Questions for 500-052 were last updated On May. 07, 2025 (see below)

Question #1

Which two Cisco Unified CCX steps should you use if you want to send an HTTP message? (Choose two.)

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Correct Answer: C, D

Question #2

What is the maximum round-trip time between Cisco Unified Contact Center Express servers in a WAN deployment?

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Correct Answer: D

Question #3

Which phones must be associated to the RmCm application user account?

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Correct Answer: C

Question #4

A preview outbound dialer uses which source and destination resources?

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Correct Answer: B

Question #5

In a typical Cisco Unified CCX agent web chat deployment for an online retail shop, Cisco Social Miner can be deployed in which location?

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Correct Answer: D

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