Cisco Exam 820-605 Topic 6 Question 63 Discussion

Actual exam question for Cisco's 820-605 exam

Question #: 63
Topic #: 6

Which stakeholder works directly with the customer executives to ensure that their business outcomes are aligned with and achieved using purchased solutions?

ARenewals Manager

BProduct Sales Specialist

CAccount Manager

DCustomer Success Manager

Show Suggested Answer

Suggested Answer: A

by Roselle at Jul 24, 2023, 11:36 PM

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Casandra

1 months ago

Wait, there's a 'Renewals Manager' option? Sounds like someone who's really good at saying 'sorry, that contract expired last month' with a straight face.

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Bronwyn

1 months ago

Hmm, this one's tricky. I'm going to have to go with the Account Manager, since they're the ones who really get their hands dirty with the customer executives.

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Micah

6 days ago

Yes, the Account Manager plays a crucial role in making sure that the customer's needs are met and their goals are achieved.

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Dana

9 days ago

I agree, the Account Manager is responsible for ensuring that the business outcomes are aligned with the purchased solutions.

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James

14 days ago

I think you're right, the Account Manager is the one who works directly with the customer executives.

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Ronald

2 months ago

D) Customer Success Manager sounds like the best fit. They're focused on ensuring the customer gets the most value out of the solution, which aligns with the business outcomes.

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Francis

11 hours ago

C) Account Manager would also work closely with customer executives to ensure business outcomes are achieved.

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Letha

3 days ago

D) Customer Success Manager

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Ben

4 days ago

C) Account Manager

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Stevie

13 days ago

B) Product Sales Specialist

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Ivette

28 days ago

A) Renewals Manager

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Golda

2 months ago

I'm going with C) Account Manager. They're the ones who manage the customer relationship and work to align the solution with the customer's goals.

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Jacqueline

2 months ago

Yes, the Account Manager works directly with the customer executives to make sure their goals are aligned with the purchased solutions.

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Franklyn

2 months ago

I agree, the Account Manager is responsible for ensuring the customer's business outcomes are achieved.

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Casey

2 months ago

I'm not sure, but I think D) Customer Success Manager also works closely with customers to ensure their business outcomes are achieved.

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Letha

2 months ago

I agree with Barrett, Account Manager works directly with the customer executives.

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Barrett

2 months ago

I think the answer is C) Account Manager.

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Refugia

2 months ago

I'm not sure, but I think D) Customer Success Manager also works closely with customers to ensure their business outcomes are achieved.

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Loreta

2 months ago

I agree with Delisa, Account Manager works directly with the customer executives.

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Anna

2 months ago

The Account Manager seems to be the logical choice here. They're the ones who work directly with the customer executives to ensure their business needs are met.

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