Cisco Exam 820-605 Topic 5 Question 68 Discussion

Actual exam question for Cisco's 820-605 exam

Question #: 68
Topic #: 5

[All 820-605 Questions]

Why should a customer's success be documented?

Ato establish KPIs that measure success

Bto document roles and responsibilities for project management

Cto provide awareness of the value achieved by the solution

Dto provide expansion opportunities for the sales team

Show Suggested Answer

Suggested Answer: A

by Norah at Nov 25, 2023, 06:15 AM

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Ashleigh

4 days ago

Hmm, Option D seems tempting, but I think that's more of a sales team concern. We should focus on the customer's needs, not our own expansion opportunities.

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Tyisha

5 days ago

I would go with Option A. Establishing KPIs is key to measuring and tracking the customer's success. Without data, how can we prove the solution's effectiveness?

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