Cisco Exam 820-605 Topic 2 Question 67 Discussion

Actual exam question for Cisco's 820-605 exam

Question #: 67
Topic #: 2

A Customer Success Manager is creating an adoption campaign for a customer. Where should the campaign focus to identify expand opportunities?

AIncrease solution discount.

BIdentify workshops that could optimize performance.

CExplore additional use cases to achieve business outcomes.

DConfirm all required items have been purchased.

Show Suggested Answer

Suggested Answer: B

by Arminda at Oct 19, 2023, 04:32 PM

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Breana

2 months ago

Option A, baby! Increase that discount and watch the customers come flocking in like moths to a flame. Business goals? Who needs 'em!

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Colby

11 days ago

C: D) Confirm all required items have been purchased.

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Jacquelyne

13 days ago

B: C) Explore additional use cases to achieve business outcomes.

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Renea

19 days ago

A: B) Identify workshops that could optimize performance.

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Raymon

2 months ago

D, really? Confirming purchases? That's like checking if the customer has a working computer. Kinda missing the point, don't you think?

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Stacey

1 months ago

C) Explore additional use cases to achieve business outcomes.

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Queenie

1 months ago

B) Identify workshops that could optimize performance.

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Laticia

2 months ago

A) Increase solution discount.

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Kiley

2 months ago

Gotta go with C. Can't go wrong with finding new ways to achieve those all-important business outcomes!

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Becky

2 months ago

B looks promising too. Workshops to optimize performance could really help the customer get the most out of the solution.

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Latricia

2 months ago

I'd say option C is the way to go. Exploring additional use cases is key to driving business value for the customer.

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Stephaine

1 months ago

Increasing solution discount might not necessarily lead to identifying expand opportunities. It's better to focus on exploring additional use cases.

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Micaela

1 months ago

Identifying workshops that could optimize performance could also be beneficial in driving adoption and expanding opportunities.

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Kiera

1 months ago

I agree, focusing on expanding opportunities through exploring different use cases is crucial for success.

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Joni

1 months ago

Option C is definitely the best choice. It's important to explore additional use cases to achieve business outcomes.

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Kati

3 months ago

I disagree. I believe the campaign should focus on confirming all required items have been purchased to ensure success.

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Terry

3 months ago

I agree with Roxane. Identifying expand opportunities through additional use cases seems like the best approach.

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Roxane

3 months ago

I think the campaign should focus on exploring additional use cases to achieve business outcomes.

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