Cisco Exam 700-695 Topic 4 Question 11 Discussion

Actual exam question for Cisco's 700-695 exam

Question #: 11
Topic #: 4

[All 700-695 Questions]

Which announcements are available in a Webex Calling call queue?

Awelcome, hold, queued, overflow

Bgreetings, wait, comfort, pause, overflow

Cwelcome, wait, comfort, hold, overflow

Dgreetings, pause, wait, overflow

Show Suggested Answer

Suggested Answer: A

In Webex Calling call queues, the available announcements include:

Welcome: An initial greeting message that plays when a call is placed in the queue.

Hold: A message or music played while the caller is on hold.

Queued: A message indicating the caller's position in the queue.

Overflow: A message that plays when the call queue reaches its maximum capacity and the call cannot be queued.

Cisco Reference

The Webex Calling call queue feature documentation describes the different types of announcements available within call queues.

by Tarra at Oct 23, 2024, 12:00 AM

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Ammie

6 months ago

I don't know, man. These announcements sound like the setup for a bad joke. 'A Webex Calling call queue walks into a bar...'

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Catalina

6 months ago

These options are making me feel 'queued' up. I'll just 'welcome' the correct answer, which is C.

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Viola

4 months ago

No problem, happy to help. Let's remember that for next time.

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Laurel

4 months ago

I'm glad we figured it out. Thanks for your input!

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Felicia

4 months ago

I agree, that sounds right. Those options were confusing.

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Silva

5 months ago

I think the correct answer is C) welcome, wait, comfort, hold, overflow.

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Lorean

6 months ago

This is a real 'hold' up! I need to 'overflow' with information to answer this. I think C is the way to go.

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Nichelle

5 months ago

Let's go with C then, it seems to have all the necessary options.

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Maddie

5 months ago

Yeah, C seems to have all the important announcements for a call queue.

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Carmen

5 months ago

I think C is the best choice too, it covers all the necessary announcements.

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Brandee

5 months ago

I agree, C sounds like the most comprehensive option.

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Christiane

6 months ago

Hmm, 'greetings, pause, wait, overflow' sounds like a rejected Britney Spears song title. I'll have to go with C on this one.

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Edna

6 months ago

Yeah, 'greetings, pause, wait, overflow' does sound like a rejected song title.

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Karl

6 months ago

I agree, C has the right announcements for a Webex Calling call queue.

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Mariko

6 months ago

I think C is the correct answer.

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Allene

6 months ago

Option C looks the most comprehensive to me. Can't go wrong with the classic 'welcome, wait, comfort, hold' combo.

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Dortha

5 months ago

Definitely, those announcements provide a good balance of information and reassurance.

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Terina

5 months ago

I think option C is the way to go for a professional call queue experience.

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Bobbye

5 months ago

Yeah, having a 'welcome, wait, comfort, hold' sequence covers all the bases.

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Melvin

6 months ago

I agree, option C seems like the most complete set of announcements.

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Yvonne

6 months ago

I agree with Barrett, C) makes the most sense because those announcements are essential for managing a call queue effectively.

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Barrett

6 months ago

I think the answer is C) welcome, wait, comfort, hold, overflow.

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