Customer relationship takes into consideration the conceptual nature of person as compared to their detailed nature. What does conceptual nature means?
Conceptual nature? Is that like the aura of a person or something? This exam is getting way too new-agey for my liking. I'll just pick the one that mentions personality since that's the only thing that makes sense to me.
Wait, does this mean I have to understand the abstract nature of a person instead of just their resume? Conceptual nature, huh? I'm going with the one that sounds the most philosophical - C.
Seriously, how am I supposed to know the difference between conceptual and detailed nature? This is way too theoretical for me. I'll just go with C and hope for the best.
Merri
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