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Cisco Exam 500-445 Topic 9 Question 40 Discussion

Actual exam question for Cisco's 500-445 exam

Question #: 40
Topic #: 9

[All 500-445 Questions]

Which User objects in Enterprise Chat and Email are mapped in UCCE?

AAgent, Supervisor

BAgent

CSupervisor, Administrator

DAgent, Supervisor, Administrator

Show Suggested Answer

Suggested Answer: D

In Enterprise Chat and Email (ECE), the Agent, Supervisor, and Administrator user objects are mapped in Cisco Unified Contact Center Enterprise (UCCE). This allows UCCE to access the data and information associated with ECE users and use it for reporting and analytics.

by Ivan at Aug 25, 2024, 05:17 AM

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Raul

9 months ago

I believe it's C) Supervisor, Administrator, because they are the ones managing the system.

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Corrina

9 months ago

D seems like the most comprehensive answer. Can't go wrong with that one.

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Kaitlyn

8 months ago

D is definitely the most inclusive answer.

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Lawrence

9 months ago

I think D is the best option here.

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Sena

9 months ago

Yeah, D seems like the safest choice.

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Jacklyn

9 months ago

I agree, D covers all the bases.

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Lashandra

9 months ago

I'm not sure, but I think it might be A) Agent, Supervisor.

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Gertude

9 months ago

Haha, I bet the Administrator user is the one who always forgets their password and keeps bothering the IT team.

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Dorthy

9 months ago

Yeah, they probably have the most trouble with their login credentials.

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Tyisha

9 months ago

I think the Administrator user is the one who always forgets their password and bothers the IT team.

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Veronique

9 months ago

I agree with Olga, because all three roles are important in UCCE.

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Daniel

10 months ago

Option A is too restrictive, UCCE definitely maps more than just Agent and Supervisor.

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Deeanna

9 months ago

D) Agent, Supervisor, Administrator

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Buddy

9 months ago

A) Agent, Supervisor

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Olga

10 months ago

I think it's D) Agent, Supervisor, Administrator.

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Francesco

10 months ago

I think the correct answer is D. Agent, Supervisor, Administrator are all mapped in UCCE.

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Juliann

9 months ago

Yes, D is the right choice. Agent, Supervisor, and Administrator are all mapped in UCCE.

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Noelia

9 months ago

I think it's D too, all three roles are mapped in UCCE.

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Carey

10 months ago

I agree with you, D seems to be the correct answer.

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