Cisco Exam 500-445 Topic 6 Question 28 Discussion

Actual exam question for Cisco's 500-445 exam

Question #: 28
Topic #: 6

[All 500-445 Questions]

How do chat entry points behave?

AMultiple help links on a website can point to the same entry point.

BEach help link on a website can point to the same entry point.

CEach help link on a website must point to a separate entry point.

DEach help link on a website can point to multiple entry points.

Show Suggested Answer

Suggested Answer: C

Dynamic Expected Wait Time Variable is a product that allows wait messages to be displayed with dynamic text to customers while chat and call requests are processed. It allows for the display of expected wait times, wait position, and wait time updates based on the current call volume. This helps to provide customers with a better experience by keeping them informed of their wait times and wait position.

by Charlene at Mar 21, 2024, 10:14 PM

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Lauryn

5 days ago

D seems like it could work, but that would be a bit messy to manage, don't you think? I'm going with C.

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Nana

9 days ago

I was torn between B and C, but I'm going with C since it makes the most sense for managing chat entry points across a website.

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Cyril

19 days ago

I agree with Danica, having multiple help links pointing to the same entry point can provide consistency for users.

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Altha

22 days ago

I think the correct answer is C. Each help link on a website must point to a separate entry point. That's how chat functionality is typically implemented.

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Paul

7 days ago

Actually, the correct answer is A. Multiple help links on a website can point to the same entry point.

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Janey

8 days ago

I think the correct answer is C. Each help link on a website must point to a separate entry point. That's how chat functionality is typically implemented.

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Danica

24 days ago

I believe that multiple help links on a website can point to the same entry point.

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Aleshia

29 days ago

I think chat entry points behave differently based on the website design.

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