Cisco Exam 500-445 Topic 4 Question 26 Discussion

Actual exam question for Cisco's 500-445 exam

Question #: 26
Topic #: 4

Which information in ECE allows administrators to set up working and non-working hours and days for employees in their department?

ABusiness hours

BAdministrative script

CBusiness calendars

DTime of day

Show Suggested Answer

Suggested Answer: C

Dynamic Expected Wait Time Variable is a product that allows wait messages to be displayed with dynamic text to customers while chat and call requests are processed. It allows for the display of expected wait times, wait position, and wait time updates based on the current call volume. This helps to provide customers with a better experience by keeping them informed of their wait times and wait position.

by Bok at Feb 07, 2024, 05:22 AM

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Latia

1 months ago

I bet the answer is 'Employees who actually show up on time.' Just a wild guess.

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Teddy

12 days ago

D) Time of day

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Yasuko

18 days ago

C) Business calendars

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Lavonna

19 days ago

A) Business hours

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Candida

1 months ago

Oh, come on, it's clearly A) Business hours. That's the whole point of that setting, duh!

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Larue

9 days ago

User 2: Yeah, that makes sense. It allows administrators to set up working and non-working hours for employees.

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Ronna

13 days ago

User 1: I think it's A) Business hours.

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Jacquline

2 months ago

Hmm, I'm going with D) Time of day. Gotta be able to specify the hours, am I right?

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Peggy

15 days ago

I'm not sure, but I think A) Business hours might also play a role in setting up working hours for employees.

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Jeanice

19 days ago

I agree with you, C) Business calendars is the correct option. It helps in organizing the employees' schedules.

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Lisha

1 months ago

I think it's actually C) Business calendars. That's what we use to set up our working hours.

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Grover

2 months ago

I'm pretty sure it's B) Administrative script. That's where you can automate all the scheduling stuff, isn't it?

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Adelina

26 days ago

I agree with you, it's C) Business calendars. That's where you can set up the working and non-working days for employees.

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Florinda

1 months ago

No, I believe it's A) Business hours. That's what determines the official working hours for the department.

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Rocco

1 months ago

I think it's actually C) Business calendars. That's where you can define the working hours for employees.

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Phuong

2 months ago

I'm not sure, but I think it could also be A) Business hours, as that seems relevant for scheduling.

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Salley

2 months ago

I think the answer is C) Business calendars. That's where you can set up the working hours and days for employees, right?

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Salome

1 months ago

That's right. Business calendars help in defining the schedule for employees in the department.

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Evelynn

1 months ago

Yes, you're correct. Business calendars allow administrators to set up working and non-working hours for employees.

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Page

1 months ago

That's right! Business calendars are used to define the working hours and days for employees in a department.

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Aleta

2 months ago

Yes, you are correct. Business calendars allow administrators to set up working and non-working hours for employees.

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Farrah

2 months ago

I agree with Jeannetta, because business calendars help in setting up working and non-working hours for employees.

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Jeannetta

3 months ago

I think the answer is C) Business calendars.

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