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Cisco Exam 500-445 Topic 3 Question 29 Discussion

Actual exam question for Cisco's 500-445 exam
Question #: 29
Topic #: 3
[All 500-445 Questions]

Which two integration tasks are needed to get CUIC to communicate with ECE? (Choose two.)

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Suggested Answer: D

In Cisco Enterprise Chat and Email (ECE), Script selector in CCE is mapped to the call type. A call type is a category of interactions, such as chat, email, or voice, that are handled differently in the contact center. Each call type can be associated with a script that contains the instructions that should be executed in order to handle the interactions for that call type.


Contribute your Thoughts:

Bernadine
1 months ago
I'm just impressed that the exam is testing our knowledge of the specific database permissions required. That's some next-level stuff right there!
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Mollie
1 months ago
Wait, so we need to create two SQL users, one with db_datareader rights and one with db_user rights? Sounds like a lot of work, but I guess it's necessary for the integration to work.
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Lenna
18 hours ago
Yes, those are the two integration tasks needed for CUIC to communicate with ECE.
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Golda
2 days ago
E) Create a SQL User with db_user rights to the eGReportsDB on the ECE Reporting server.
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Melodie
7 days ago
A) Create a SQL User with db_datareader rights to the eGReportsDB on the ECE Reporting server.
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Charlie
21 days ago
A) Create a SQL User with db_datareader rights to the eGReportsDB on the ECE Reporting server.
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Cristy
2 months ago
Haha, I'm glad they're not asking us to enable mixed mode authentication on the CUIC publisher. That would be like trying to put a square peg in a round hole!
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Ernest
22 days ago
Yeah, enabling mixed mode authentication on CUIC publisher would be a mess!
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Emilio
1 months ago
E) Create a SQL User with db_user rights to the eGReportsDB on the ECE Reporting server.
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Stevie
1 months ago
A) Create a SQL User with db_datareader rights to the eGReportsDB on the ECE Reporting server.
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Helga
2 months ago
I agree with Polly. The question is specifically asking for the integration tasks needed, and A and E cover that.
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Nada
7 days ago
Great, thanks for clarifying!
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Nana
11 days ago
Exactly, those two tasks are needed for CUIC to communicate with ECE.
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Ashleigh
12 days ago
E) Create a SQL User with db_user rights to the eGReportsDB on the ECE Reporting server.
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Leatha
17 days ago
A) Create a SQL User with db_datareader rights to the eGReportsDB on the ECE Reporting server.
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Rodolfo
2 months ago
I'm not sure about that, I think B and D are the correct tasks to enable authentication.
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Polly
2 months ago
A and E seem to be the right answers here. Creating SQL users with the appropriate permissions on the ECE Reporting server is key for CUIC to communicate with ECE.
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Cory
1 months ago
Don't forget about mixed mode authentication on the CUIC publisher as well.
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Tony
2 months ago
Enabling single-mode authentication on the ECE Reporting server is also important.
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Lucy
2 months ago
Make sure to give db_user rights to eGReportsDB and db_user rights to eGsideDB.
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Annmarie
2 months ago
A and E are correct. You need to create SQL users with the right permissions on the ECE Reporting server.
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Lucy
2 months ago
I agree with Jamal, creating SQL Users with specific rights seems necessary.
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Jamal
3 months ago
I think A and E are the integration tasks needed.
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