Independence Day Deal! Unlock 25% OFF Today – Limited-Time Offer - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

Cisco Exam 500-445 Topic 2 Question 43 Discussion

Actual exam question for Cisco's 500-445 exam
Question #: 43
Topic #: 2
[All 500-445 Questions]

How is the ECC variable created for chat, inbound and outbound email activities?

Show Suggested Answer Hide Answer
Suggested Answer: C

Dynamic Expected Wait Time Variable is a product that allows wait messages to be displayed with dynamic text to customers while chat and call requests are processed. It allows for the display of expected wait times, wait position, and wait time updates based on the current call volume. This helps to provide customers with a better experience by keeping them informed of their wait times and wait position.


Contribute your Thoughts:

Mira
1 months ago
Maybe the correct answer is 'User.ece.magic_8_ball.id' - that's the only way I'd be able to figure out these tricky questions!
upvoted 0 times
Gail
5 days ago
No, that's not the correct answer.
upvoted 0 times
...
Emiko
13 days ago
A) User.ece.email id
upvoted 0 times
...
...
Zona
1 months ago
A) User.ece.email id seems like the obvious choice, but I bet the correct answer is something more obscure. These exams love to keep you on your toes!
upvoted 0 times
Torie
24 days ago
C) I'm going with User.ece.email id
upvoted 0 times
...
Layla
1 months ago
B) No way, it has to be User.ece.task id
upvoted 0 times
...
Melissa
1 months ago
A) I think it's User.ece.activity.id
upvoted 0 times
...
...
An
2 months ago
D) User.ece. .customer.name? Really? That's got to be a trick question. The ECC variable has nothing to do with the customer's name!
upvoted 0 times
Helaine
1 days ago
D) User.ece. .customer.name
upvoted 0 times
...
Matt
3 days ago
C) User.ece.activity.id
upvoted 0 times
...
Mabelle
11 days ago
B) User.ece task id
upvoted 0 times
...
Beckie
1 months ago
A) User.ece.email id
upvoted 0 times
...
...
Titus
2 months ago
Hmm, I'm not so sure. I was leaning towards B) User.ece task id, but now I'm second-guessing myself. These certification questions can be tricky!
upvoted 0 times
Skye
1 months ago
I believe it's A) User.ece.email id.
upvoted 0 times
...
Salena
1 months ago
I think it might be C) User.ece.activity.id.
upvoted 0 times
...
...
Miles
2 months ago
I think the correct answer is C) User.ece.activity.id. That's where the ECC variable is stored for chat, inbound and outbound email activities.
upvoted 0 times
...
Tandra
2 months ago
Hmm, that's interesting. I wonder if User.ece.task id or User.ece.customer.name could also be used for creating the ECC variable.
upvoted 0 times
...
Macy
3 months ago
I believe it is actually User.ece.email id that is used to create the ECC variable.
upvoted 0 times
...
Tandra
3 months ago
I think the ECC variable for chat, inbound and outbound email activities is created using User.ece.activity.id.
upvoted 0 times
...

Save Cancel
az-700  pass4success  az-104  200-301  200-201  cissp  350-401  350-201  350-501  350-601  350-801  350-901  az-720  az-305  pl-300  

Warning: Cannot modify header information - headers already sent by (output started at /pass.php:70) in /pass.php on line 77