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Cisco Exam 500-445 Topic 1 Question 21 Discussion

Actual exam question for Cisco's 500-445 exam
Question #: 21
Topic #: 1
[All 500-445 Questions]

Which two media classes require configuration to be used in Enterprise Chat and Email? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: A, B, F, G

Before starting to troubleshoot ECE issues, it is important to know the ECE version and Engineer Specials installed, collect all ECE services logs, understand the Deployment Model, the call-flow, the messaging flow, and the configuration, and understand the customer's intent for the flow of emails and chats. Restarting the ECE servers and upgrading to the latest Engineer Special may be necessary in some cases, but are not always the best practices.


Contribute your Thoughts:

Tarra
4 days ago
Hmm, this is a tough one. I'm going to guess A) ECE_Default_Queue and D) ECE_Email. Fingers crossed!
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Sabrina
10 days ago
I'm not sure about this one. The question is a bit tricky, but I'll go with B) ECE_activity and D) ECE_Email. Gotta love these certification exams!
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Eloisa
16 days ago
I think the correct answers are C) ECE_Inbound and E) ECE_Chat. Those seem to be the two media classes that require configuration for Enterprise Chat and Email.
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Elly
23 days ago
I'm not sure, but I think ECE_Default_Queue also needs configuration.
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Tiera
26 days ago
I agree with Kaitlyn, those two classes need configuration.
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Kaitlyn
27 days ago
I think it's ECE_Email and ECE_Chat.
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