Which two media classes require configuration to be used in Enterprise Chat and Email? (Choose two.)
Before starting to troubleshoot ECE issues, it is important to know the ECE version and Engineer Specials installed, collect all ECE services logs, understand the Deployment Model, the call-flow, the messaging flow, and the configuration, and understand the customer's intent for the flow of emails and chats. Restarting the ECE servers and upgrading to the latest Engineer Special may be necessary in some cases, but are not always the best practices.
Ashlyn
2 months agoPrecious
2 months agoRodrigo
12 days agoRegenia
18 days agoDenna
28 days agoTarra
2 months agoGeorgiana
17 days agoAntione
19 days agoMariann
21 days agoSabrina
2 months agoTwana
16 days agoAnnmarie
19 days agoBecky
21 days agoNorah
1 months agoEloisa
2 months agoXochitl
1 months agoAleisha
1 months agoElly
2 months agoTiera
3 months agoKaitlyn
3 months ago