Cisco Exam 500-443 Topic 7 Question 35 Discussion

Actual exam question for Cisco's 500-443 exam

Question #: 35
Topic #: 7

When an Agent's status turns Ready, which two components help notify the CCE Router about this new status? (Choose two.)

ASPOG

BAgent PG/CTIServer

CAWDB

DIDS

EFinesse

Show Suggested Answer

Suggested Answer: C

by Kaitlyn at Dec 06, 2024, 04:34 AM

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Justine

7 days ago

I think the answer is B) Agent PG/CTIServer and E) Finesse. The Agent PG/CTIServer is responsible for managing the agent's status, and Finesse is the user interface that displays the agent's status.

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Marg

12 days ago

I'm not sure about Finesse. I would go with B) Agent PG/CTIServer and C) AWDB instead.

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Clay

14 days ago

I agree with Clemencia. Those two components make sense for notifying the CCE Router.

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Clemencia

24 days ago

I think it's B) Agent PG/CTIServer and E) Finesse.

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