Cisco Exam 500-443 Topic 2 Question 18 Discussion

Actual exam question for Cisco's 500-443 exam

Question #: 18
Topic #: 2

[All 500-443 Questions]

Where must a Dialed Number be mapped within CCE?

ACall Type, which in turn points to a scheduled Routing Script

BPrecision queue

CSkill group

DMedia Server

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Suggested Answer: C

by Shaniqua at Apr 28, 2024, 11:24 AM

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6 days ago

A, for sure! Mapping the Dialed Number to a Call Type is the way to go. That's the key to triggering the right Routing Script. Simple and effective.

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17 days ago

But wouldn't mapping it to a Call Type make more sense for routing purposes?

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19 days ago

I disagree, I believe it should be mapped to a Skill group.

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21 days ago

I think the Dialed Number must be mapped to a Call Type.

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