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Cisco Exam 500-443 Topic 1 Question 43 Discussion

Actual exam question for Cisco's 500-443 exam

Question #: 43
Topic #: 1

[All 500-443 Questions]

Which device access is needed to manage agent phones for UCCE/PCCE?

ACUCM Admin

BCCE Web Admin tool

CConfig Manager tool

DFinesse Admin

Show Suggested Answer

Suggested Answer: A

A CUCM Admin access is needed to manage agent phones for UCCE/PCCE, as it allows the administrator to configure device pools, partitions, calling search spaces, and other settings for the agent phones. Reference =Administering Advanced Cisco Contact Center Enterprise (CCEAA), page 4

by Gayla at Jun 16, 2025, 03:11 AM

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