Cisco Exam 500-443 Topic 1 Question 27 Discussion

Actual exam question for Cisco's 500-443 exam

Question #: 27
Topic #: 1

[All 500-443 Questions]

What are two use cases of the PCCE Bulk Import Tool? (Choose two.)

Achanges to an individual outbound dialer record

Bcreate API usage for plugins

Cchanges to a Script record

Dcreate multiple new Agents

EAgent Skill Groups change between shifts

Show Suggested Answer

Suggested Answer: C

by Jolene at Aug 26, 2024, 06:15 PM

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5 days ago

Haha, 'create API usage for plugins'? That's a good one. Definitely going with D and E, gotta keep that contact center running smoothly!

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12 days ago

A and C? Really? That's just for individual changes, not bulk updates. I'd go with D and E for sure.

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20 days ago

D and E seem like the obvious choices here. The PCCE Bulk Import Tool is great for onboarding new agents and updating skill groups.

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22 days ago

I'm not sure about the API usage for plugins option. It seems less relevant compared to the other choices.

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23 days ago

I agree with Karl. Those two options make sense because they involve managing and creating new resources in the system.

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24 days ago

I think the two use cases are changes to an individual outbound dialer record and create multiple new Agents.

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