Cisco Exam 300-820 Topic 9 Question 45 Discussion

Actual exam question for Cisco's 300-820 exam

Question #: 45
Topic #: 9

Refer to the exhibit.

When a Jabber user attempts to connect from outside of the organization, the user enters the login information as "user@example.com" and receives the error "Cannot find your services Automatically". The engineer tries to resolve SRV records used by Jabber.

DNS A record "expressway-e.example.com" points to the Expressway-E IP and "cucm.example.com" points to the Cisco Unified Communications Manager.

Which change resolves the DNS problem?

AChange cisco-uds to point to the Expressway-E FQDN.

BChange the collab-edge record to point to 5061.

CRemove the cisco-uds SRV record for the external DNS.

DChange the priority of the SRV record for cisco-uds.

Show Suggested Answer

Suggested Answer: D

by Oretha at Sep 19, 2022, 09:10 PM

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Donette

2 months ago

I bet the engineer who set up this Jabber deployment was a real 'Jaber' at their job. Hopefully, they can 'jabber' their way out of this problem!

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Cristen

8 days ago

User1: Hopefully they can fix it quickly so the Jabber user can connect smoothly.

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Brittni

1 months ago

User2: I agree, it seems like a simple DNS configuration issue.

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Mattie

1 months ago

User1: Maybe they should have consulted with an expert before setting this up.

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France

2 months ago

A) Change cisco-uds to point to the Expressway-E FQDN. This makes sense, as the Expressway-E is responsible for external Jabber connectivity.

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Talia

2 months ago

D) Change the priority of the SRV record for cisco-uds. This could work, but it's a bit of a shot in the dark without more information about the current SRV record configuration.

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Estrella

4 days ago

D) Change the priority of the SRV record for cisco-uds.

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Jerilyn

5 days ago

C) Remove the cisco-uds SRV record for the external DNS.

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Herminia

10 days ago

B) Change the collab-edge record to point to 5061.

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Kathrine

26 days ago

A) Change cisco-uds to point to the Expressway-E FQDN.

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Theola

2 months ago

B) Change the collab-edge record to point to 5061. This sounds like a logical solution, as the Expressway-E is likely used for external Jabber connections.

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Lettie

2 months ago

Yes, that should help resolve the DNS problem for external Jabber connections.

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Ines

2 months ago

I agree, changing the collab-edge record to point to 5061 makes sense.

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Horace

2 months ago

But changing the cisco-uds to point to the Expressway-E FQDN makes more sense as it resolves the DNS problem mentioned in the question.

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Marvel

2 months ago

I disagree, I believe the answer is B) Change the collab-edge record to point to 5061.

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Sommer

2 months ago

C) Remove the cisco-uds SRV record for the external DNS. This should resolve the issue, as the error message indicates the problem is with finding the Jabber services, which are typically identified by the cisco-uds SRV record.

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