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Cisco Exam 300-810 Topic 3 Question 92 Discussion

Actual exam question for Cisco's 300-810 exam
Question #: 92
Topic #: 3
[All 300-810 Questions]

An engineer in a company have access to voice calling and voicemail from desktop phones As the company transitions to remote work, users are utilizing the Cisco Jabber client through Mobile and Remote .. to access company phone services. Users cannot access voicemail through the Cisco Jabber client, even though voicemail is functioning in the office on the desk phone. Cisco Jabber works IM and Presence, including calling through Mobile and Remote Access What is the cause of the issue?

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Suggested Answer: C

The scenario indicates that Cisco Jabber clients used over Mobile and Remote Access (MRA) cannot access voicemail, even though the feature works perfectly from desk phones. This strongly suggests a missing integration between Cisco Unity Connection and internal Cisco UCM clusters. Here's why:

MRA and Cisco Unity Connection:Jabber clients using MRA often rely on integration with Cisco Unity Connection on the internal network for voicemail access.


Contribute your Thoughts:

German
11 months ago
You know, this reminds me of that time I tried to access my work voicemail from my personal phone. Needless to say, it didn't go well. Technology can be tricky sometimes.
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Ivette
11 months ago
Oh, I see. The Cisco Unity Connection needs to be integrated with the Cisco UCM clusters for the voicemail functionality to work with Cisco Jabber. I hope the engineers can fix that quickly.
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Erin
11 months ago
Hmm, I think the issue is that the Cisco Unity Connection is missing from the internal Cisco UCM clusters. That would definitely prevent access to voicemail through Cisco Jabber.
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Gilma
10 months ago
Could it be missing from the Expressway-E clusters for external communication?
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Winifred
10 months ago
D) Cisco Unity Connection is missing from the Expressway-E clusters for external communication.
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Rikki
10 months ago
Maybe it's also missing from the Expressway-C clusters.
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Glynda
10 months ago
C) Cisco Unity Connection is missing from the internal Cisco UCM clusters.
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Sylvie
10 months ago
I think the issue is that Cisco Unity Connection is missing from the internal Cisco UCM clusters.
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Edmond
10 months ago
B) Cisco Unity Connection is missing from the internal Expressway-C clusters.
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Carmela
10 months ago
C) Cisco Unity Connection is missing from the internal Cisco UCM clusters.
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Ceola
10 months ago
B) Cisco Unity Connection is missing from the internal Expressway-C clusters.
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An
11 months ago
A) Cisco Unity Connection is missing from the internal Cisco UCM clusters.
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Ettie
11 months ago
A) Cisco Unity Connection is missing from the internal Cisco UCM clusters.
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Anthony
11 months ago
I don't think so, because the problem seems to be with accessing voicemail internally, not externally.
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Pilar
11 months ago
But what about the Expressway-E clusters for external communication? Could that be the cause of the issue?
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Gianna
11 months ago
I agree with Anthony, it makes sense that the voicemail access problem is related to the internal Cisco UCM clusters.
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Anthony
11 months ago
I think the issue might be with Cisco Unity Connection missing from the internal Cisco UCM clusters.
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