Cisco Exam 300-810 Topic 2 Question 95 Discussion

Actual exam question for Cisco's 300-810 exam

Question #: 95
Topic #: 2

Refer to the exhibit.

A collaboration engineer is If troubleshooting Cisco Jabber for Windows login issues for clients on a corporate network with an on-premises Cisco IM and Presence server. This issue is acting all users. Which action resolves the issue?

AAdd the host 'imp-pub' to the proxy exceptions list on the users' Windows computers.

BRestart the IM and Presence services on the host 'imp-pub'

CChange the DNS SRV record to point to the Cisco UCM node instead of the IM and Presence node

DRestore network connectivity to host imp-pub'

Show Suggested Answer

Suggested Answer: D

The logs mention 'cafrumrideret codes LOCATOR_CONNECTION_FAILED' and 'CSFUnified BlacklistAddress' followed by 'imp-pub'. This indicates an issue connecting to the host 'imp-pub'. Since all users are affected, it suggests a network connectivity problem to the IM and Presence server (imp-pub) rather than individual client configurations.

by Margret at Aug 28, 2024, 02:12 PM

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Caitlin

7 months ago

Option C seems a bit too complex. Why would you need to change the DNS SRV record? Seems like a lot of unnecessary work when the issue is likely with the IM and Presence server itself.

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Serina

6 months ago

D) Restore network connectivity to host imp-pub

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Nidia

6 months ago

Option C seems a bit too complex. Why would you need to change the DNS SRV record? Seems like a lot of unnecessary work when the issue is likely with the IM and Presence server itself.

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Olive

6 months ago

B) Restart the IM and Presence services on the host 'imp-pub'

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Yolande

6 months ago

A) Add the host 'imp-pub' to the proxy exceptions list on the users' Windows computers.

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Alton

8 months ago

Ah, the old 'turning it off and on again' approach. Classic IT solution. I'd have to go with Option B as well.

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Latricia

7 months ago

Yeah, it's a simple fix that often does the trick.

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Van

7 months ago

I agree, restarting the IM and Presence services is usually the go-to solution for login issues.

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Grover

8 months ago

I think restoring network connectivity to the host is the key here, as without proper connectivity, none of the other options would work.

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Francoise

8 months ago

That's a good point, but changing the DNS SRV record could also potentially fix the problem by pointing to the UCM node instead.

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Nieves

8 months ago

I bet the server 'imp-pub' is named after the lovable but troublesome character from Harry Potter. Hopefully, the IM and Presence services are more reliable than that wizard.

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