Options C and D are the way to go. Reducing credential re-entry and shifting authentication to a third-party system - that's just SSO 101, folks. (Also, who still uses Jabber these days?)
Hmm, I'll go with A and D. Allowing Jabber to use LDAP for contact imports and transferring authentication to a third-party system sounds like SSO features to me.
The options B and D are true. LDAP user import on Cisco Unified Communications Manager and transferring authentication to a third-party system are both common SSO features.
I think options C and D are the correct answers. Single sign-on (SSO) features should improve productivity by reducing credential re-entry and transfer authentication to a third-party system.
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