Cisco Exam 300-810 Topic 1 Question 93 Discussion

Actual exam question for Cisco's 300-810 exam

Question #: 93
Topic #: 1

Cisco Unity Connection system is integrated with two Cisco UCM clusters cluster A and duster B Voicemail is working perfectly for users on cluster A Users on cluster B report Message Waiting factor (MWI) lights are not working at all. however they can still send/receive messages. Which action resolves the issue?

ADisable 'Force AJI MWIs Off for This Phone System' under Telephony Integrations > Phone System > Phone System Basics

BCheck and reseat the RS-232 serial cable connection on the master PIMG/TIMG

CEnable 'Message Count Totals' for cluster B users Playback Message Settings

DSelect the 'Use Same Port for Enabling and Disabling MWIs' check box under Telephony Integrations > Phone System.

Show Suggested Answer

Suggested Answer: D

The scenario describes a classic Message Waiting Indicator (MWI) issue specifically affecting users on cluster B of a Cisco Unity Connection setup integrated with two UCM clusters. The most likely cause is mismatched MWI ON/OFF ports between cluster B and Cisco Unity Connection. This option addresses that:

'Use Same Port for Enabling and Disabling MWIs' Checkbox:This setting ensures that Cisco Unity Connection utilizes a single port for both activating and deactivating MWIs, streamlining the process and preventing port mismatches.

by Deja at Jul 17, 2024, 05:44 AM

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Lashawnda

8 months ago

Option D sounds like the winner here. Though I'd recommend keeping a screwdriver handy, just in case.

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Colene

7 months ago

Good idea, I'll grab a screwdriver just in case.

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Katie

7 months ago

I agree, let's try that first.

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Jaime

8 months ago

I think option D is the best choice.

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Carol

8 months ago

Ah, the age-old MWI problem. Option D looks like the way to go - let's hope it doesn't require any actual cable reseating.

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Fernanda

7 months ago

Jose: Fingers crossed, let's give it a shot.

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Kenny

7 months ago

Hopefully that resolves the MWI issue for cluster B users.

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Jose

7 months ago

Agreed, let's try selecting the 'Use Same Port for Enabling and Disabling MWIs' check box.

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Lisbeth

7 months ago

I think we should go with option D.

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Leonora

9 months ago

Option D it is! Who would've thought a simple checkbox could fix such a complex issue?

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Nicholle

8 months ago

Option D worked for me before, let's try that.

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Lorrine

8 months ago

I agree, let's disable 'Force AJI MWIs Off for This Phone System'.

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Tiera

9 months ago

I think we should try option A first.

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Yvette

9 months ago

I'd go with option D as well. Enabling the same port for enabling and disabling MWIs should do the trick.

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Lasandra

8 months ago

Let's go ahead and select the 'Use Same Port for Enabling and Disabling MWIs' option.

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Alberta

8 months ago

That should definitely help resolve the MWI lights issue.

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Erick

9 months ago

Agreed, using the same port for enabling and disabling MWIs makes sense.

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Soledad

9 months ago

I think option D is the best choice.

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Craig

9 months ago

I think C might be the right answer because it involves Message Count Totals.

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Natalie

10 months ago

I'm not sure, but I think B could also be a possible solution.

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Billi

10 months ago

I disagree, I believe the correct answer is D.

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Shawna

10 months ago

Clearly, the issue is with the MWI configuration on cluster B. Option D seems like the logical choice to resolve it.

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Hermila

9 months ago

Agreed, let's select the 'Use Same Port for Enabling and Disabling MWIs' check box.

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Nickolas

9 months ago

I think we should try option D to fix the MWI lights issue on cluster B.

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Fannie

10 months ago

I think the answer is A.

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