Refer to the exhibit. A collaboration engineer is troubleshooting an alarm that indicates that there are duplicate user IDs. Which two actions resolve this issue? (Choose two.)
The scenario indicates a high availability failover condition for a Cisco IM and Presence server: one node is idle, the other is running in backup mode. To restore both nodes to normal operation, initiating a controlled failover is the best approach:
Failover Action:This will gracefully switch the active role to the idle node, making it primary and restoring redundancy.
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