CIPS Exam L3M4 Topic 2 Question 33 Discussion

Actual exam question for CIPS's L3M4 exam

Question #: 33
Topic #: 2

[All L3M4 Questions]

Which two of the following are 'soft' factors, within the framework of the 'McKinsey 7S' model?

AStrategy

BSystems

CStyle

DShared values

Show Suggested Answer

Suggested Answer: C, D

Shared values and style.

The other two shown being 'hard' ie more tangible factors.

Nobody said these tests were meant to be easy...

by Amos at Apr 06, 2025, 05:46 PM

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Leslee

1 months ago

Ah, the old McKinsey 7S model. Brings back memories of business school days. I'd say C and D are the 'soft' ones - unless 'style' refers to your PowerPoint slide design, in which case, I'm in trouble!

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Lashaunda

16 days ago

User 1: I agree, C and D are definitely the 'soft' factors in the McKinsey 7S model.

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Stephane

2 months ago

This is a tricky one! I'm going to go with C and D, but I hope I don't get 'style' confused with 'fashion' on the exam.

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Stephen

2 days ago

User 3: Yeah, those are the right choices for the McKinsey 7S model.

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Ludivina

4 days ago

User 2: I agree, 'Style' and 'Shared values' are definitely the soft factors.

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Paola

16 days ago

User 1: I think C and D are the soft factors.

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Fernanda

2 months ago

I'm not sure. I think 'Strategy' and 'Systems' are also important soft factors for the model.

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Pete

2 months ago

I agree with Rikki. 'Style' and 'Shared values' are more about the culture and people aspect.

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Virgie

2 months ago

D is definitely a 'soft' factor, but I'm not sure about C. Shouldn't it be something more intangible like company culture?

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Wade

9 days ago

So, both Shared values and Style are important intangible factors in the model.

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Charlesetta

11 days ago

Yes, you're right. Style refers to the leadership style and culture of the organization.

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Izetta

17 days ago

Shared values and Style are the 'soft' factors in the McKinsey 7S model.

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Frank

1 months ago

D) Shared values

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Tuyet

1 months ago

C) Style

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Hoa

1 months ago

B) Systems

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Thurman

2 months ago

A) Strategy

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Johnson

2 months ago

I think C and D are the 'soft' factors in the McKinsey 7S model. The others seem to be 'hard' factors.

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Bea

1 months ago

Yes, Strategy and Systems are considered 'hard' factors in the model.

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Emerson

2 months ago

I agree, C and D are indeed the 'soft' factors in the McKinsey 7S model.

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Rikki

3 months ago

I think 'Style' and 'Shared values' are the soft factors.

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