CIPS Exam L3M4 Topic 2 Question 33 Discussion

Actual exam question for CIPS's L3M4 exam

Question #: 33
Topic #: 2

[All L3M4 Questions]

Which two of the following are 'soft' factors, within the framework of the 'McKinsey 7S' model?

AStrategy

BSystems

CStyle

DShared values

Show Suggested Answer

Suggested Answer: C, D

Shared values and style.

The other two shown being 'hard' ie more tangible factors.

Nobody said these tests were meant to be easy...

by Amos at Apr 06, 2025, 05:46 PM

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5 days ago

D is definitely a 'soft' factor, but I'm not sure about C. Shouldn't it be something more intangible like company culture?

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12 days ago

I think C and D are the 'soft' factors in the McKinsey 7S model. The others seem to be 'hard' factors.

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25 days ago

I think 'Style' and 'Shared values' are the soft factors.

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