An IT project is currently being undertaken by VVV, a large university. The project is to design and install a secure information system network for all academic staff and administrative staff in the university. The Executive Board of VVV has insisted that the key objective of the project team is totrack and monitor how the information system is being used bythe academic staff and the administrativestaff once it is implemented.
Which of the following would be an appropriate performance measure for the key objective set by VVV's Executive Board?
Which of the following is a 'hard' factor according to McKinsey's '7-S' model?
An insurer,JJJ, uses itsInternet capabilities to promote and sell car and home insurance products. AlthoughJJJ is supported by an 'in-house' call centre located in its home country, it has decided to outsource this activity to an overseas call centre.
There are a number of benefits to the company by undertaking this strategy, including that it can charge more competitive premiums to its customers and also increase itsprofits. However this change willmean that 75call centre staffin the home countrywill be made redundant.
You have been appointed as the Change Leader and have been asked to prepare a report that includes detailsonhow this change can be communicated.
WhichTHREE of the following statements are valid regarding JJJ's proposed changes and the related staff communications?
BBB is a publisher. As a consequence of BBB using theInternet to outsource its typesetting and studio activities it has been able to move its few remaining staff into much smaller and less expensive office accommodation.
Which activity in Porter's Value Chain hasbenefitted fromBBB's use ofinformation systems?
A company runs a distribution warehouse. Its information systems constantly monitors inventorylevels, with automatic re-order processing occuring with suppliers wheninventoryitems reach a specified level. It operates a robotics system which automatically picksinventoryfrom its location in the warehouse and delivers it to the pick-up are
a. The company also has a large database of customer information which it uses to analyse buying behavior and sales trends so that it can provide customers with relevant and targeted marketing information.
Which THREE of the following activities of theValueChain have been affected by the use of IT/ IS?
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