CIMA Exam CIMAPRA19-P03-1 Topic 4 Question 19 Discussion

Actual exam question for CIMA's CIMAPRA19-P03-1 exam

Question #: 19
Topic #: 4

M, a manufacturing company, has had some problems with defects in one of the main productsitproduces. This product has been made by the company for many years and is very profitable. Last monthithad over 300 defects reported by customers which is more than 15% of products sold. This is a reputation risk for M and is also affecting profitability.

Which of the following controls could M introduce to reduce defects and also increase profitability?

AM could increase the number of quality control staff.

BM could introduce a procedure where quality control staff sign a form at the end of each dayto say they have examined 1 in 10 products for defects and they are satisfied with the quality.

CThe production director could examine one in every 10 products and sign a form to say they are satisfactory.

DM could service machinery at least once a month as recommended by the machinery supplier.

EM could check all employees qualifications to ensure they are qualified for their jobs.

Show Suggested Answer

Suggested Answer: A, B, D

by Mitsue at Nov 19, 2022, 04:27 AM

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Linwood

28 days ago

I agree with Leonida. Option E is completely irrelevant to the problem at hand. M needs to focus on the production process, not the employees' credentials.

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Loreta

1 days ago

B) M could introduce a procedure where quality control staff sign a form at the end of each day to say they have examined 1 in 10 products for defects and they are satisfied with the quality.

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Annita

16 days ago

A) M could increase the number of quality control staff.

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Leonida

1 months ago

Ha! Checking employee qualifications? That's like putting a band-aid on a broken leg. Clearly, the machinery is the issue here, not the staff.

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Chanel

1 months ago

The production director examining one in ten products seems like a good idea, but it's still a reactive approach. I think a more proactive solution like option D would be better.

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Glory

4 days ago

E) M could check all employees qualifications to ensure they are qualified for their jobs.

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Alida

11 days ago

D) M could service machinery at least once a month as recommended by the machinery supplier.

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Elena

14 days ago

B) M could introduce a procedure where quality control staff sign a form at the end of each day to say they have examined 1 in 10 products for defects and they are satisfied with the quality.

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France

17 days ago

A) M could increase the number of quality control staff.

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Dante

1 months ago

I'm not sure that option B is the best solution. Having staff sign a form doesn't actually address the root cause of the defects. It's just a paperwork exercise.

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Dorothy

1 months ago

Option D seems like the most reasonable choice here. Regular servicing of the machinery as recommended by the supplier is a good way to ensure product quality and reduce defects.

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Bettina

15 days ago

D) M could service machinery at least once a month as recommended by the machinery supplier.

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Han

18 days ago

B) M could introduce a procedure where quality control staff sign a form at the end of each day to say they have examined 1 in 10 products for defects and they are satisfied with the quality.

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