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CIMA Exam CIMAPRA19-E02-1 Topic 6 Question 89 Discussion

Actual exam question for CIMA's CIMAPRA19-E02-1 exam
Question #: 89
Topic #: 6
[All CIMAPRA19-E02-1 Questions]

Four orthopaedic surgeons in a busy hospital department have very different work habits. Each has their own team of medical technicians who are used to the surgeons' personal preferences and are very comfortable with their routines; they basically do the same things every day. This way of working has gone on for several years.

When a new administration manager suggested that they train all of the technicians to work with all the surgeons this led to significant resistance from all of the parties involved. The technicians were concerned that they would no longer be able to perform their usual daily tasks.

On the basis ofthe scenariowhat would bethe main cause of their resistance?

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Suggested Answer: A

Contribute your Thoughts:

Lenita
7 days ago
I agree. Those technicians have been doing the same things for years, and they're worried that the new system will disrupt their workflow and make their jobs more complicated.
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Tricia
12 days ago
The technicians' fear of losing their established routines and comfort zones is definitely the main cause of the resistance. Change is often uncomfortable, even when it's for the better.
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Mitsue
19 days ago
But what about the efficiency of the department? Wouldn't training all technicians to work with all surgeons improve overall performance?
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Denna
20 days ago
I agree with Garry. The technicians are comfortable with their routines and don't want to change.
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Garry
25 days ago
I think the main cause of their resistance is the fear of losing their regular habits.
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