BCS Exam MBP18 Topic 7 Question 21 Discussion

Actual exam question for BCS's MBP18 exam

Question #: 21
Topic #: 7

A company's electronic content management system was implemented last year, a business analyst has now been brought in to assess the business benefits of the system.

The analyst learnt that the project's business case was primarily built around the efficiency that paperless order processing would bring and that the project went well, but the expected business benefit have not all been realized. In the course of an investigation, it was found that the sales team are continuing to out hard copies of customer order.

Which element of POPIT did the project not fully consider?

AProcesses.

BInformation and Technology

CPeople.

DOrganisation

Show Suggested Answer

Suggested Answer: B

by Alline at Nov 23, 2023, 01:14 AM

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Jerry

1 months ago

I think the correct answer is C. People. The project didn't consider the impact on the sales team's behavior and their reluctance to adopt the new paperless process. Rookie mistake.

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Derrick

2 days ago

A: I agree, the people aspect was definitely overlooked in this project.

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Florinda

1 months ago

Haha, the sales team is still printing out hard copies? Sounds like they're living in the Stone Age. The project should have done a better job of change management and user training.

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Val

10 days ago

User 1: Yeah, the sales team needs to get with the times.

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Rebeca

1 months ago

I'd say D. Organisation. The company didn't properly align the new system with its organizational structure and processes. Probably didn't get buy-in from the sales team.

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Svetlana

9 days ago

A: Definitely, getting buy-in from the sales team is crucial for the success of the project.

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Carlota

29 days ago

B: Yeah, it's important to align the new system with the existing organizational structure.

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Dana

1 months ago

A: I think you're right. The organization aspect seems to have been overlooked.

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Jacklyn

2 months ago

Ha! Looks like they forgot the human element. Classic IT project mistake - focus too much on the tech and forget about the people who actually have to use it.

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Adelle

9 days ago

A: Absolutely, getting buy-in from the sales team could have made a big difference in the success of the project.

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Gladys

14 days ago

B: I agree, it's crucial to involve the end users in the planning and implementation process.

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Hyman

16 days ago

A: They definitely overlooked the people aspect. It's important to consider how the new system will impact the employees.

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Alysa

2 months ago

The answer is clearly C. People. The project overlooked the impact on the sales team's habits and their resistance to the new paperless process.

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Mitzie

9 days ago

C: Definitely, the resistance from the sales team shows that they didn't fully consider the human element.

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Lorean

10 days ago

B: Yeah, it seems like they underestimated the importance of considering the people involved in the process.

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Willis

15 days ago

A: The project should have focused more on how the sales team would adapt to the new system.

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Earleen

2 months ago

I believe it could also be People, as the sales team's behavior is impacting the expected benefits.

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Elliott

2 months ago

I agree with Cortney, Processes seem to be the missing element.

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Cortney

2 months ago

I think the project did not fully consider Processes.

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