Avixa Exam CTS Topic 1 Question 21 Discussion

Actual exam question for Avixa's CTS exam

Question #: 21
Topic #: 1

[All CTS Questions]

In the scope of work (SOW), an interface is described as being installed in the lectern. While the work is underway onsite, the client asks for the interface to be moved to a table next to the lectern. What is the proper response from the technician?

AAdvise the project manager of the request.

BFollow the direction of the client, making a note in the job diary.

CFollow the direction of the client and advise the project manager of the change.

DAdvise the client that moving the interface is out of the scope and install the interface in the lectern.

Show Suggested Answer

Suggested Answer: A

If a client requests a change to the scope of work, such as relocating equipment, the technician should advise the project manager. This ensures that the request is documented and assessed for impact on the project scope, budget, and timeline, maintaining proper project management protocols.

CTS Technology Specialist Reference According to CTS standards, scope changes should be communicated to project management to ensure appropriate adjustments and approvals are made.

by Jutta at Mar 24, 2025, 04:18 PM

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1 months ago

I think we should follow the direction of the client and make a note in the job diary.

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