Avaya Exam 6211 Topic 3 Question 55 Discussion

Actual exam question for Avaya's Avaya Aura? Contact Center Multimedia Implementation exam

Question #: 55
Topic #: 3

[All Avaya Aura? Contact Center Multimedia Implementation Questions]

A customer with Contact Center Multimedia (CCMM) needs to create, modify, and monitor outbound campaigns. Which CCMM tool, accessed from the Contact Center Manager Administration (CCMA) application, provides this functionality?

Athe Outbound Campaign Management Tool

Bthe CCMA

Cthe Multimedia Contact Manager

Dthe E-mail Manager

Show Suggested Answer

Suggested Answer: A

by Kayleigh at Apr 10, 2024, 04:33 PM

Limited Time Offer

25%

Off

Get Premium 6211 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Arlene

2 days ago

I think the answer is A) the Outbound Campaign Management Tool.

upvoted 0 times

...

Ozell

24 days ago

Alright, alright, let's not overthink this. A) the Outbound Campaign Management Tool is clearly the correct answer. It's the only option that specifically mentions outbound campaigns.

upvoted 0 times

...

Hillary

26 days ago

Nah, the Multimedia Contact Manager is more for handling inbound contacts, not outbound campaigns. I think A) is the way to go here.

upvoted 0 times

...

Laurel

27 days ago

I'm not so sure. What about C) the Multimedia Contact Manager? Couldn't that also handle outbound campaigns?

upvoted 0 times

...

Miss

28 days ago

Yeah, I agree with Yvonne. The Outbound Campaign Management Tool seems like the logical choice here. It's specifically designed for managing outbound campaigns, which is exactly what the question is asking about.

upvoted 0 times

...

Yvonne

1 months ago

Okay, let's see. The question is asking about a tool within CCMA that provides the ability to create, modify, and monitor outbound campaigns. I'm pretty sure the answer is A) the Outbound Campaign Management Tool.

upvoted 0 times

...

Jill

1 months ago

Hmm, this seems like a straightforward question about CCMM functionality. I'm pretty confident I know the answer, but let's hear what the others think.

upvoted 0 times

...