Avaya Exam 6211 Topic 1 Question 56 Discussion

Actual exam question for Avaya's Avaya Aura? Contact Center Multimedia Implementation exam

Question #: 56
Topic #: 1

[All Avaya Aura? Contact Center Multimedia Implementation Questions]

A user is assigning a skillset to a call while creating a new outbound campaign. What is the result if the skillset field is left blank?

AThe campaign stops functioning.

BThe campaign will not be created.

CThe campaign will not receive data.

DThe campaign will receive calls but no agent is assigned.

Show Suggested Answer

Suggested Answer: D

by Tasia at Apr 24, 2024, 07:14 PM

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Chery

1 days ago

I think that makes sense. Without a specific skillset assigned, the campaign won't know how to handle the calls.

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Wilda

2 days ago

If the skillset field is left blank, the campaign will not receive data.

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Allene

13 days ago

Rebbecca: No problem!

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Reuben

14 days ago

Alisha: Got it, thanks for clarifying.

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Rebbecca

15 days ago

So the campaign will still function, just without any assigned agents.

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Alisha

16 days ago

The campaign will receive calls but no agent is assigned.

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Louvenia

17 days ago

What happens if the skillset field is left blank?

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