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Avaya 78201X Exam Questions
- Topic 1: Avaya IP Office™ Platform architecture with platform application, capacities, and specifications: This section of the exam measures the skills of Avaya System Engineers and covers the architecture of the Avaya IP Office™ Platform, including its applications, capacities, and specifications. Candidates will identify various versions and options of the platform, as well as its applications and their specifications. Given a customer scenario, they will determine the appropriate system requirements and customize solutions based on specified customer needs. A key skill measured is the ability to match system capabilities with customer requirements.
- Topic 2: Installing and Commissioning Avaya IP Office™ Platform: This domain assesses the competencies of Avaya Technicians in installing and commissioning the Avaya IP Office™ Platform. Candidates will describe the installation process for both the Avaya IP Office™ 500v2 and Server Edition. They will also define how to license the platform effectively. A critical skill measured is understanding licensing requirements for different Avaya IP Office™ configurations.
- Topic 3: Configuring Avaya IP Office™ Platform and Applications: This section of the exam focuses on configuring the Avaya IP Office™ Platform and its applications. Candidates will identify necessary management user interfaces for configuration tasks and describe how to configure applications like Voicemail Pro and one-X® Portal. They will also define security settings and learn how to implement customized solutions. A key skill measured is effectively configuring security settings to protect user data.
- Topic 4: Gathering Avaya IP Office™ System Information, Maintaining the System, and Analyzing Failures: This domain assesses Avaya Support Technicians in maintaining the Avaya IP Office™ System. Candidates will identify how to execute test plans using appropriate tools and diagnose issues in troubleshooting scenarios. They will also define procedures for performing upgrades and verifying successful upgrades.
Free Avaya 78201X Exam Actual Questions
Note: Premium Questions for 78201X were last updated On Jun. 17, 2025 (see below)
Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?
When using the System Status Application for troubleshooting, which two options can be utilized for gathering data? (Choose two.)
https://downloads.avaya.com/css/P8/documents/100150298 Page: 14-15
A customer wants to enable a secondary dial tone when making outgoing calls for a specific group of users.
Where should this function be enabled?
https://downloads.avaya.com/elmodocs2/ip_office/R4.1/Short_Codes.pdf
Where can password policies and password complexity requirements be configured for Users?
Which two profile licenses, that are used for user configuration, can support the Avaya Workplace client for Desktop (Desktop/Tablet VoIP client)? (Choose two.)
The two profile licenses that can support the Avaya Workplace client for Desktop (Desktop/Tablet VoIP client) are:
Office Worker User: This profile license provides the required functionality for the Avaya Workplace client, supporting VoIP services on desktop and tablet devices.
Power User: This profile license also supports the use of the Avaya Workplace client, offering advanced features for VoIP communication on desktop and tablet devices.
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