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Avaya 72301X Exam Questions
- Topic 1: Identify the tools to troubleshoot Call Park and Page/ Identify tools to troubleshoot Branch Survivability
- Topic 2: Identify the key configuration steps for AES/ Describe the key configuration steps for Internet Friendly Gateway
- Topic 3: Describe the call flow for Call Park and Page/ Identify how to verify and troubleshoot Branch Survivability
- Topic 4: Describe tools and logs to troubleshoot AES/ Explain the Branch Survivability and its configuration to achieve Survivability
- Topic 5: Communication Applications Architecture/ Describe the tools to troubleshoot Avaya Aura® Web Gateway (AAWG) and WebRTC Call issues
- Topic 6: Troubleshooting Avaya Communication Applications/ Identify how to verify and troubleshoot current system status on AES
- Topic 7: Describe the SIP Messages Sequence for Avaya Presence Services/ Describe the call flow when Branch Survivability is active and explain the AES call flows
- Topic 8: Communication Applications Troubleshooting Tools and Techniques/ Describing the function and configuration of Avaya Presence Service with Avaya Breeze®
- Topic 9: Describe the call flows for SIP Trunking and Remote Worker/ Identify how to enable and capture logs to troubleshoot Avaya Breeze® and Presence
- Topic 10: Describe troubleshooting tools and techniques for Internet Friendly Gateway/ Identify the call flow for Avaya Spaces Extension
Free Avaya 72301X Exam Actual Questions
Note: Premium Questions for 72301X were last updated On Jun. 18, 2025 (see below)
A customer reports that their Avaya Aura Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.
What is the cause of the problem?
Which three statements are true about Avaya Aura Messaging (AAM)? (Choose three.)
traceSBC is a tool that can be used to trace the calls that cross through the Avaya Session Border Controller (SBC), calls to the public network, or calls from the public network.
Which two statements describe another function of traceSBC? (Choose two.)
The Entity Monitoring column on the Session Manager Dashboard shows two figures per line.
How should these two figures be interpreted?
Refer to the exhibit.
After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.
Avaya support verifies local network connectivity is up and Avaya Aura Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.
Based on what is already working, to where can the issue potentially be isolated?
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