Avaya Exam 78950X Topic 4 Question 70 Discussion

Actual exam question for Avaya's 78950X exam

Question #: 70
Topic #: 4

Which Contact Center component was previously using a combination of Active Directory -Lightweight Directory Services (AD-LDS) and Microsoft Access databases?

ACCMA

BCCMS

CCCMM

DCCT

Show Suggested Answer

Suggested Answer: D

by Jaleesa at Sep 12, 2024, 11:28 PM

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Louvenia

8 months ago

Honestly, I'm just hoping the answer isn't 'All of the above.' That would be the most Contact Center thing ever.

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Dick

8 months ago

B) CCMS, obviously. What is this, Amateur Hour? Everyone knows that's the one that was using those outdated databases.

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Asha

6 months ago

B) CCMS, obviously. What is this, Amateur Hour? Everyone knows that's the one that was using those outdated databases.

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Junita

6 months ago

D) CCT

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Cheryl

7 months ago

C) CCMM

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Roxane

7 months ago

B) CCMS

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Keva

7 months ago

A) CCMA

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Chau

8 months ago

I'm going with C) CCMM. Only because it sounds the most like a random jumble of letters, which seems appropriate for this question.

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Lawrence

8 months ago

I bet the correct answer is B) CCMS. Sounds like the kind of legacy system that would be using a weird mix of databases. Just my two cents!

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Kimbery

8 months ago

D) CCT. I mean, come on, who doesn't know that? It's like the most basic Contact Center component ever.

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Ira

6 months ago

D) CCT. I mean, come on, who doesn't know that? It's like the most basic Contact Center component ever.

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Dante

7 months ago

D) CCT

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Kimberely

7 months ago

C) CCMM

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Nana

7 months ago

B) CCMS

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Luis

7 months ago

A) CCMA

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Jamika

8 months ago

Hmm, I thought it was CCMA that used that old-school setup. Guess I'll have to double-check my notes on that one.

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Bettye

7 months ago

C) CCMM

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Thea

8 months ago

B) CCMS

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Dustin

8 months ago

A) CCMA

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Malinda

9 months ago

I'm not sure, but I think it might be D) CCT because it also deals with user data management.

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Dorsey

9 months ago

I'm pretty sure it's CCMS. That's the one that was using the combo of AD-LDS and Access, right?

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Selma

8 months ago

You're right, CCMS was the component using AD-LDS and Access databases.

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Merissa

8 months ago

Definitely CCMS, that's the one that needed both AD-LDS and Access.

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Johana

8 months ago

I think it was CCMS too, it makes sense with the setup.

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Heike

9 months ago

Yes, you're correct. CCMS was the one using that combination.

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Margurite

9 months ago

I agree with Jeff, because CCMA is often used for user authentication and access control.

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Jeff

9 months ago

I think the answer is A) CCMA.

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