Avaya Exam 37820X Topic 4 Question 103 Discussion

Actual exam question for Avaya's 37820X exam

Question #: 103
Topic #: 4

[All 37820X Questions]

Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?

Aone-X Agent

BAvaya Communicator

CAvaya Agent Desktop

DAgent Desktop Display

Show Suggested Answer

Suggested Answer: B

by Floyd at Jan 13, 2025, 03:01 PM

Limited Time Offer

25%

Off

Get Premium 37820X Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Lashon

5 months ago

Haha, Agent Desktop Display? That sounds like something straight out of a comedy sketch. I'm going with Avaya Communicator.

upvoted 0 times

Elenore

3 months ago

I've heard good things about Avaya Agent Desktop, that's my pick.

upvoted 0 times

...

Elise

3 months ago

I'm going with one-X Agent, it's a reliable option.

upvoted 0 times

...

Chana

3 months ago

I agree, it sounds more professional than Agent Desktop Display.

upvoted 0 times

...

Ernie

4 months ago

I think Avaya Communicator is the right choice.

upvoted 0 times

...

Amalia

5 months ago

This is a tough one. I'm going to go with Avaya Agent Desktop, but I'm not feeling too confident about it.

upvoted 0 times

Deangelo

4 months ago

I'm not sure either, but let's go with that.

upvoted 0 times

...

Sylvie

4 months ago

I think it's C) Avaya Agent Desktop too.

upvoted 0 times

...

Geoffrey

4 months ago

D) Agent Desktop Display

upvoted 0 times

...

Serina

4 months ago

C) Avaya Agent Desktop

upvoted 0 times

...

Kati

4 months ago

B) Avaya Communicator

upvoted 0 times

...

Otis

5 months ago

A) one-X Agent

upvoted 0 times

...

Monte

5 months ago

Hmm, one-X Agent sounds familiar, but I can't quite remember how it relates to the CCT function. Hopefully, it's not a trick question!

upvoted 0 times

Leigha

4 months ago

C) Avaya Agent Desktop does not use the CCT function in ACCS.

upvoted 0 times

...

Glenn

4 months ago

B) Avaya Communicator does not use the CCT function in ACCS.

upvoted 0 times

...

Clay

5 months ago

A) one-X Agent is the correct answer. It uses the CCT function in Avaya Contact Center Select.

upvoted 0 times

...

Lynette

5 months ago

I'm not sure, but I think one-X Agent also uses the CCT function. Can someone confirm?

upvoted 0 times

...

Corrie

5 months ago

I agree with Tamekia, Avaya Agent Desktop makes sense because it uses the Communication Control Toolkit function.

upvoted 0 times

...

Regenia

6 months ago

Agent Desktop Display? Really? That one seems like a wild guess. I'm going with Avaya Communicator.

upvoted 0 times

Emerson

5 months ago

I'm going with Avaya Agent Desktop.

upvoted 0 times

...

Demetra

5 months ago

Agent Desktop Display does sound like a wild guess.

upvoted 0 times

...

Wilson

5 months ago

I'm not sure, but I think it might be one-X Agent.

upvoted 0 times

...

Mohammad

5 months ago

I think it's Avaya Communicator.

upvoted 0 times

...

Tamekia

6 months ago

I think the answer is C) Avaya Agent Desktop.

upvoted 0 times

...

Vanda

6 months ago

I'm pretty sure it's Avaya Communicator, but I could be wrong. The CCT function sounds like it might be related to that tool.

upvoted 0 times

Fletcher

5 months ago

C) Avaya Agent Desktop

upvoted 0 times

...

Jaime

5 months ago

B) Avaya Communicator

upvoted 0 times

...

Kristal

5 months ago

A) one-X Agent

upvoted 0 times

...