Avaya Exam 37820X Topic 1 Question 83 Discussion

Actual exam question for Avaya's 37820X exam

Question #: 83
Topic #: 1

[All 37820X Questions]

What are two reasons to use Voicemail Pro for recording? (Choose two.)

AEach Avaya Contact Center Select voice agent license includes a recording license.

BIt provides reporting such as how many times a call was put on hold.

CIt offers live monitoring of voice and screens.

DNo additional licensing is needed to allow any user call recording via a button.

Show Suggested Answer

Suggested Answer: D

by Alba at Apr 25, 2024, 02:33 AM

Limited Time Offer

25%

Off

Get Premium 37820X Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Tawny

9 days ago

Hmm, I'm going with B and D. Reporting on hold times and free call recording are super useful, even if they don't seem directly related to recording.

upvoted 0 times

...

Louvenia

12 days ago

C and D seem like the best options to me. Live monitoring and no additional licensing required are both great features for Voicemail Pro.

upvoted 0 times

...

Willie

12 days ago

I'm not sure about D, but I think B is also a good reason. Reporting on call handling is important for monitoring performance.

upvoted 0 times

...

Keith

13 days ago

I agree with Jacquline. A and D make sense because they involve licensing and ease of use.

upvoted 0 times

...

Jacquline

16 days ago

I think the reasons to use Voicemail Pro for recording are A and D.

upvoted 0 times

...

Dion

16 days ago

I think A and D are the correct answers. No need for extra licensing for call recording, and the Avaya Contact Center Select license includes recording capabilities.

upvoted 0 times

...