ASQ Exam CSSBB Topic 9 Question 99 Discussion

Actual exam question for ASQ's CSSBB exam

Question #: 99
Topic #: 9

A team wants a technique for displaying the connection between various customer needs and various features on a product. They should use:

Awritten and diagrammed work instructions

Bflow charts and process maps

Ccause and effect diagrams

DPareto chart

Erelationship matrix

Show Suggested Answer

Suggested Answer: A

by Lauran at Sep 18, 2024, 10:57 PM

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Chantay

2 months ago

A relationship matrix, eh? Sounds like a great way to get all those customer needs and features in sync. As long as it doesn't involve any quantum mechanics, I think I've got this!

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Yan

6 days ago

C: A relationship matrix can definitely help in organizing and prioritizing customer needs and features effectively.

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Genevive

10 days ago

B: Cause and effect diagrams could provide a clear understanding of how different factors relate to each other in the product development process.

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Tandra

1 months ago

A: Flow charts and process maps could also be helpful in visualizing the connection between customer needs and product features.

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Laurel

2 months ago

Relationship matrix, eh? I wonder if they have a special decoder ring that comes with it. Might need that to crack the code!

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Verona

2 months ago

Okay, let's see... Relationship matrix, huh? Guess I better start practicing my origami skills for all those matrix folds!

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Denny

2 months ago

A relationship matrix, eh? Sounds like a perfect way to connect those dots and make some sense out of all those customer demands.

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Chandra

6 hours ago

C: I agree, it can provide a visual representation of the relationships.

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Yvette

5 days ago

B: Yeah, it would definitely help in understanding the connection between customer needs and product features.

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Cecilia

13 days ago

A: I think a relationship matrix would be the best option for that.

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Fredric

2 months ago

Hmm, this seems like a classic case of the relationship matrix. I can already see the customer needs and features lining up nicely!

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An

1 months ago

Yes, it will definitely help us visualize the connections between customer needs and product features.

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Becky

1 months ago

I agree, the relationship matrix is perfect for this situation.

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Josue

2 months ago

I prefer using flow charts and process maps to display the connection between customer needs and product features.

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Lai

2 months ago

I agree with Maddie, cause and effect diagrams can help show the connection between customer needs and product features.

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Maddie

3 months ago

I think the team should use a cause and effect diagram.

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