Hmm, this is a tricky one. I'm leaning towards Option C, but I'm not 100% sure. Guess I'll have to trust my instincts on this one and hope for the best.
Wait, is that a pen? I thought this was a test about coffee mugs or something. Guess I should have read the question more closely. Oh well, time to guess and move on!
The QFD matrix looks complex, but I think Option A is the correct symbol for the square labeled 6. It's a solid circle, which seems to match the style of the other symbols used.
Yolando
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